Client Successes A Case Study in Building Systems That Can Produce Perfect Outcomes for Patients and Staff at Wellmont Health System 95% drop in Central Line infections at ICUs under Dr. Richard Shannon within 30 days. Financial benefit to Allegheny General Hospital (with related Ventilator Associated Pneumonia work) by 12/05 = $4 million. A 44% drop in illegible and incomplete medication orders within 60 days with no capital investment, under former CEO Cliff Orme's leadership at LifeCare Hospitals of Pittsburgh. The lost workday injury rate at Alcoa became the world's best while Paul O'Neill served as CEO (1987-2000). During the same period, Alcoa's market capitalization increased by 800%. Today, Alcoa's rate is 20 times safer than that of the average American hospital. Falls elimination effort steadily decreases number of falls despite increasing patient volume after effort begins March 2006.