---
title: Assure Quality at the Source, February 18, 2021 Shingo Virtual Experience
description: "Join the discussion at the Shingo virtual conference, \"Assure Quality at the Source.\" Geoff Webster will discuss primary care redesign."
image: https://www.valuecapturellc.com/hubfs/ShingoAssureQ.2021-899x313.png
---

# Assure Quality at the Source, February 18, 2021 Shingo Virtual Experience

January 13, 2021   
 Written by Value Capture

[Geoff Webster](https://valuecapturellc.com/staff/d-geoff-webster) will lead a break-out discussion, "Primary Care Redesign," at the Shingo Institute's "Assure Quality at the Source" virtual experience, February 18. Learn how a Sutter Medical Foundation primary care practice was able to stop passing defects and assure quality at the source, via developing eyes to see problems, establishing a help chain to support problem solving and real-time escalation, delivering patient care with one-piece flow, and developing a team leader. (You can [learn more in our white paper](https://valuecapturellc.com/pursuing-habitual-excellence-sutter-health-whitepaper/), "Pursuing Habitual Excellence"). Please click here to [go to the Shingo conference site to learn more and register. ](https://web.cvent.com/event/eddd1433-3512-4759-9ca7-234aaafc5f61/summary)

[Work Redesign](https://www.valuecapturellc.com/blog/tag/work-redesign), [Learning Events](https://www.valuecapturellc.com/blog/tag/events), [Geoff Webster](https://www.valuecapturellc.com/blog/tag/geoff-webster), [Quality](https://www.valuecapturellc.com/blog/tag/quality), [Shingo](https://www.valuecapturellc.com/blog/tag/shingo), [Virtual Learning](https://www.valuecapturellc.com/blog/tag/virtual-learning)

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#### Written by [ Value Capture ](https://www.valuecapturellc.com/blog/author/value-capture-llc)

Value Capture supports chief executives who seek to transform the performance of their healthcare organization in safety, quality and profitability.

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