--- title: "Episode 100: A Milestone in Habitual Excellence" description: Celebrating 100 episodes of the Value Capture Podcast, highlighting top conversations on healthcare excellence and leadership. image: https://www.valuecapturellc.com/hubfs/100th%20Episode%20Podcast%20banner.png --- # Episode 100: A Milestone in Habitual Excellence February 9, 2026 Written by Value Capture, LLC ## Listen: **Top 10 Conversations That Shaped How We Think About Healthcare Excellence** One hundred episodes. Hundreds of leaders. Thousands of moments that challenged how we think about leadership, systems, and what’s truly possible in healthcare. To celebrate the **100th episode of the Habitual Excellence Podcast**, we’re highlighting our **Top 10 most impactful podcast episodes**—conversations that resonated deeply with listeners and sparked meaningful change in organizations across the country. These episodes explore what it really takes to move from chaos to clarity, from heroics to systems, and from good intentions to sustainable results. You’ll hear from courageous leaders, frontline thinkers, and operational excellence practitioners who are reimagining healthcare by asking better questions and building better systems. Whether you’ve been with us since episode one or you’re just discovering the podcast, this collection captures the heart of what we believe: **better is possible and it starts with how we lead and how we work together.** Thank you for listening, reflecting, and leading alongside us. Here’s to the next 100. --- ## 🎧 Top 10 Value Capture Podcast Episodes *(Counting down from #10)* ### 🔟 Ken Segel on Zero Harm and Theoretical Limits Ken Segel on Zero Harm and Theoretical Limits **Published:** June 1, 2020 · **382 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-episode-4-ken-segel-on-zero-harm-and-theoretical-limits) --- ### 9️⃣ Tony Milian on “Preoccupation with Failure” Tony Milian on Preoccupation with Failure **Published:** May 18, 2020 · **385 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-episode-3-tony-milian-on-preoccupation-with-failure) --- ### 8️⃣ Bill O’Rourke on Using Paul O’Neill’s Playbook Bill O’Rourke on Using Paul O’Neill’s Playbook **Published:** June 15, 2020 · **387 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-episode-6-bill-orourke-on-using-paul-oneills-playbook) --- ### 7️⃣ Leading With Safety: Leah Binder and Dr. Rick Shannon Leading With Safety: Leah Binder and Dr. Rick Shannon **Published:** July 25, 2022 · **392 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-71-leah-binder-richard-shannon-leading-safety) --- ### 6️⃣ Geoff Webster on the Meaning of Habitual Excellence Geoff Webster on the Meaning of Habitual Excellence **Published:** June 8, 2020 · **395 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-episode-5-geoff-webster-on-the-meaning-of-habitual-excellence) --- ### 5️⃣ Sandra Geiger on Strategy Development and Deployment Sandra Geiger on Strategy Development and Deployment **Published:** January 17, 2022 · **421 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-60-sandra-geiger-strategy-development-deployment-lean-culture) --- ### 4️⃣ Understanding Moral Injury in Healthcare with Wendy Dean, MD Understanding Moral Injury in Healthcare with Wendy Dean, MD **Published:** February 8, 2023 · **444 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-77-wendy-dean-understanding-moral-injury) --- ### 3️⃣ Dr. Lisa Yerian on Patients First at Cleveland Clinic Dr. Lisa Yerian on Patients First at Cleveland Clinic **Published:** June 22, 2020 · **450 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-episode-7-dr-lisa-yerian-on-patients-first-at-cleveland-clinic) --- ### 2️⃣ John Collodora on Sensitivity to Operations (High Reliability) John Collodora on Sensitivity to Operations 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-john-collodora-on-sensitivity-to-operations-high-reliability-organizations) --- ### 1️⃣ HSS CEO Lou Shapiro on Culture as Strategy HSS CEO Lou Shapiro on Culture as Strategy **Published:** November 2, 2022 · **899 Streams/Views** 👉 [Read / Listen](https://www.valuecapturellc.com/blog/habitual-excellence-73-louis-lou-shapiro-hospital-special-surgery-ceo)   [Full (unedited) transcript can be accessed here.](https://www.valuecapturellc.com/hubfs/Value%20Capture%20100th%20Episode%20Podcast%20Transcript.pdf) --- ## Subscribe: To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast. [![Subscribe or Follow - Habitual Excellence Podcast, Presented by Value Capture](https://no-cache.hubspot.com/cta/default/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1.png)](https://cta-redirect.hubspot.com/cta/redirect/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1) --- ## Quotes: ![Habitual Excellence Value Capture Lou Shapiro 1-jpg-1](https://www.valuecapturellc.com/hs-fs/hubfs/Habitual%20Excellence%20Value%20Capture%20Lou%20Shapiro%201-jpg-1.jpeg?width=690&height=578&name=Habitual%20Excellence%20Value%20Capture%20Lou%20Shapiro%201-jpg-1.jpeg) ![John C. 100th podcast Quote](https://www.valuecapturellc.com/hs-fs/hubfs/John%20C.%20100th%20podcast%20Quote.png?width=690&height=690&name=John%20C.%20100th%20podcast%20Quote.png) ![Bill ORourke 100 episode podcast quote](https://www.valuecapturellc.com/hs-fs/hubfs/Bill%20ORourke%20100%20episode%20podcast%20quote.png?width=690&height=690&name=Bill%20ORourke%20100%20episode%20podcast%20quote.png)![Wendy Dean MD Habitual Excellence Moral Injury 1-jpg](https://www.valuecapturellc.com/hs-fs/hubfs/Wendy%20Dean%20MD%20Habitual%20Excellence%20Moral%20Injury%201-jpg.webp?width=690&height=578&name=Wendy%20Dean%20MD%20Habitual%20Excellence%20Moral%20Injury%201-jpg.webp) [Podcast](https://www.valuecapturellc.com/blog/tag/podcast), [Safety](https://www.valuecapturellc.com/blog/tag/safety), [Culture](https://www.valuecapturellc.com/blog/tag/culture) ![Value Capture, LLC](https://www.valuecapturellc.com/hubfs/Value%20Capture%20VC%20Logos/Value%20Capture%20Square%20Logo%20512.jpg) #### Written by [ Value Capture, LLC ](https://www.valuecapturellc.com/blog/author/value-capture-llc-1) We are consultants who act as trusted advisors that guide health systems determined to produce perfect health with zero harm, wait, or waste — for patients, teams, and communities. We work with organizations by solving their biggest problem and doing it in a sustainable way, with “no tradeoffs” leading to exceptional change in organizations and the knowledge to continue to improve. ##### Like it? 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