Episode 100: A Milestone in Habitual Excellence

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Top 10 Conversations That Shaped How We Think About Healthcare Excellence

One hundred episodes. Hundreds of leaders. Thousands of moments that challenged how we think about leadership, systems, and what’s truly possible in healthcare.

To celebrate the 100th episode of the Habitual Excellence Podcast, we’re highlighting our Top 10 most impactful podcast episodes—conversations that resonated deeply with listeners and sparked meaningful change in organizations across the country.

These episodes explore what it really takes to move from chaos to clarity, from heroics to systems, and from good intentions to sustainable results. You’ll hear from courageous leaders, frontline thinkers, and operational excellence practitioners who are reimagining healthcare by asking better questions and building better systems.

Whether you’ve been with us since episode one or you’re just discovering the podcast, this collection captures the heart of what we believe: better is possible and it starts with how we lead and how we work together.

Thank you for listening, reflecting, and leading alongside us. Here’s to the next 100.

🎧 Top 10 Value Capture Podcast Episodes

(Counting down from #10)

🔟 Ken Segel on Zero Harm and Theoretical Limits

Ken Segel on Zero Harm and Theoretical Limits
Published: June 1, 2020 · 382 Streams/Views
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9️⃣ Tony Milian on “Preoccupation with Failure”

Tony Milian on Preoccupation with Failure
Published: May 18, 2020 · 385 Streams/Views
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8️⃣ Bill O’Rourke on Using Paul O’Neill’s Playbook

Bill O’Rourke on Using Paul O’Neill’s Playbook
Published: June 15, 2020 · 387 Streams/Views
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7️⃣ Leading With Safety: Leah Binder and Dr. Rick Shannon

Leading With Safety: Leah Binder and Dr. Rick Shannon
Published: July 25, 2022 · 392 Streams/Views
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6️⃣ Geoff Webster on the Meaning of Habitual Excellence

Geoff Webster on the Meaning of Habitual Excellence
Published: June 8, 2020 · 395 Streams/Views
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5️⃣ Sandra Geiger on Strategy Development and Deployment

Sandra Geiger on Strategy Development and Deployment
Published: January 17, 2022 · 421 Streams/Views
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4️⃣ Understanding Moral Injury in Healthcare with Wendy Dean, MD

Understanding Moral Injury in Healthcare with Wendy Dean, MD
Published: February 8, 2023 · 444 Streams/Views
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3️⃣ Dr. Lisa Yerian on Patients First at Cleveland Clinic

Dr. Lisa Yerian on Patients First at Cleveland Clinic
Published: June 22, 2020 · 450 Streams/Views
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2️⃣ John Collodora on Sensitivity to Operations (High Reliability)

John Collodora on Sensitivity to Operations
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1️⃣ HSS CEO Lou Shapiro on Culture as Strategy

HSS CEO Lou Shapiro on Culture as Strategy
Published: November 2, 2022 · 899 Streams/Views
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