--- title: Ken Snyder on Shingo Principles & the Shingo Model description: Our guest today is Ken Snyder, the executive director of the Shingo Institute. Today, host Mark Graban asks Ken about topics including what habitual excellence means to him and why a principles-based approach is important. See more about the Shingo Principles. image: https://www.valuecapturellc.com/hubfs/Habitual-Excellence-Episode-Cover-Image-7-600x313.png --- # Ken Snyder on Shingo Principles & the Shingo Model August 31, 2020 Written by Mark Graban ## Listen: *Scroll down for a transcript, how to subscribe, and more* --- Welcome to Episode #17 of [**Habitual Excellence**](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/), presented by Value Capture. Our guest today is **[Ken Snyder](https://huntsman.usu.edu/directory/snyder-ken)**, the executive director of the **[Shingo Institute](https://shingo.org/)**. Today, host [**Mark Graban**](https://valuecapturellc.com/staff/mark-graban/) asks Ken about topics including what habitual excellence means to him and why a principles-based approach is important. See more about the [Shingo Principles](https://www.valuecapturellc.com/guiding-principles-shingo-model). Ken shares important details about the **[Shingo Model](https://valuecapturellc.com/the-shingo-model-a-powerful-framework-of-organizational-excellence/)** and why Shingo's drive for perfection, related to quality and safety -- driving for zero -- is such an important component to habitual excellence. We also discuss ideas about safely opening classrooms and a campus (Ken and the Shingo Institute are based out of Utah State University), but please keep in mind that this discussion was recorded in May 2020. --- ## Watch: --- ## Quotes: Click for a larger view: [![Ken Snyder Value Capture Habitual Excellence Quote](https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/1-Sep-11-2021-09-35-50-37-PM.png)](https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/1-Sep-11-2021-09-35-50-37-PM.png) [![Ken Snyder Value Capture Habitual Excellence Quote](https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/2-Sep-11-2021-09-35-50-04-PM.png)](https://www.valuecapturellc.com/hubfs/Imported_Blog_Media/2-Sep-11-2021-09-35-50-04-PM.png) --- **[Click to visit the main Habitual Excellence podcast page](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/).** --- ## Subscribe: To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast. [![Subscribe or Follow - Habitual Excellence Podcast, Presented by Value Capture](https://no-cache.hubspot.com/cta/default/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1.png)](https://cta-redirect.hubspot.com/cta/redirect/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1) --- --- ## Transcript   [Podcast](https://www.valuecapturellc.com/blog/tag/podcast), [Shingo](https://www.valuecapturellc.com/blog/tag/shingo) ![Mark Graban](https://www.valuecapturellc.com/hubfs/Mark%20Graban%20Chair%20Lean%20Head%20Square%20600.jpg) #### Written by [ Mark Graban ](https://www.valuecapturellc.com/blog/author/mark-graban) Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation." ##### Like it? Share it: [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-17-ken-snyder-on-shingo-principles-the-shingo-model) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-17-ken-snyder-on-shingo-principles-the-shingo-model) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-episode-17-ken-snyder-on-shingo-principles-the-shingo-model) ### You may also like [Ken Segel on the Shingo Principle of "Create Constancy of Purpose" ](https://www.valuecapturellc.com/blog/ken-segel-on-the-shingo-principle-of-create-constancy-of-purpose) ##### [Ken Segel on the Shingo Principle of "Create Constancy of Purpose"](https://www.valuecapturellc.com/blog/ken-segel-on-the-shingo-principle-of-create-constancy-of-purpose) 12 July, 2021 [Read this article](https://www.valuecapturellc.com/blog/ken-segel-on-the-shingo-principle-of-create-constancy-of-purpose) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/ken-segel-on-the-shingo-principle-of-create-constancy-of-purpose) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/ken-segel-on-the-shingo-principle-of-create-constancy-of-purpose) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/ken-segel-on-the-shingo-principle-of-create-constancy-of-purpose) [Ken Segel on the Shingo Principle of "Create Value for the Customer" ](https://www.valuecapturellc.com/blog/ken-segel-shingo-principle-create-value-customer) ##### [Ken Segel on the Shingo Principle of "Create Value for the Customer"](https://www.valuecapturellc.com/blog/ken-segel-shingo-principle-create-value-customer) 24 August, 2021 [Read this article](https://www.valuecapturellc.com/blog/ken-segel-shingo-principle-create-value-customer) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/ken-segel-shingo-principle-create-value-customer) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/ken-segel-shingo-principle-create-value-customer) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/ken-segel-shingo-principle-create-value-customer) [Continuous Improvement Virtual Shingo Workshop - July 27 - 28, 2021 ](https://www.valuecapturellc.com/blog/continuous-improvement-virtual-shingo-workshop-july-27-28-2021) ##### [Continuous Improvement Virtual Shingo Workshop - July 27 - 28, 2021](https://www.valuecapturellc.com/blog/continuous-improvement-virtual-shingo-workshop-july-27-28-2021) 23 February, 2021 [Read this article](https://www.valuecapturellc.com/blog/continuous-improvement-virtual-shingo-workshop-july-27-28-2021) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/continuous-improvement-virtual-shingo-workshop-july-27-28-2021) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/continuous-improvement-virtual-shingo-workshop-july-27-28-2021) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/continuous-improvement-virtual-shingo-workshop-july-27-28-2021) #### Submit a comment ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Mark Graban", "url" : "https://www.valuecapturellc.com/blog/author/mark-graban" }, "dateModified" : "2021-10-06T19:23:53.260Z", "datePublished" : "2020-08-31T23:39:12.000Z", "headline" : "Ken Snyder on Shingo Principles & the Shingo Model", "image" : [ "https://www.valuecapturellc.com/hubfs/Habitual-Excellence-Episode-Cover-Image-7-600x313.png" ], "mainEntityOfPage" : { "@id" : "https://www.valuecapturellc.com/blog/habitual-excellence-episode-17-ken-snyder-on-shingo-principles-the-shingo-model", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.valuecapturellc.com/hubfs/social-suggested-images/www.valuecapturellc.comhs-fshubfsValue%20Capture%20White%20Logo%20Transparent-3.png" }, "name" : "Value Capture" } } ```