--- title: "Habitual Excellence Episode #3: Tony Milian on \"Preoccupation with Failure\"" description: "Today, Tony Milian, a senior advisor with Value Capture, talks about High Reliability Organizations. One important trait of HROs is a \"preoccupation with failure\" and Tony explores that theme in a conversation with Mark Graban. What are some examples of this trait and how can this help us in our journey to zero harm?" image: https://www.valuecapturellc.com/hubfs/tony%20millian%20habitual%20excellence%20value%20capture.png --- # Habitual Excellence Episode #3: Tony Milian on "Preoccupation with Failure" May 18, 2020 Written by Mark Graban ## Listen: Scroll down for a transcript, how to subscribe, and more. ## Episode Synopsis: Welcome to the third episode of [**Habitual Excellence**](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/), presented by Value Capture. Today, Tony Milian, a senior advisor with Value Capture, talks about [High Reliability Organizations](https://www.valuecapturellc.com/high-reliability). One important trait of HROs is a "preoccupation with failure" and Tony explores that theme in a conversation with [Mark Graban](https://www.valuecapturellc.com/team/mark-graban). What are some examples of this trait and how can this help us in our journey to [zero harm](https://www.valuecapturellc.com/zero-harm)? Here is the [video](https://www.youtube.com/watch?v=6na-glvIWMs&t=3s) that Tony mentions in the podcast:     **[Click to visit the main Habitual Excellence podcast page](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/).** ## Subscribe: To make sure you don't miss an episode, be sure to subscribe today! [![Subscribe or Follow - Habitual Excellence Podcast, Presented by Value Capture](https://no-cache.hubspot.com/cta/default/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1.png)](https://cta-redirect.hubspot.com/cta/redirect/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1) ## Automated Transcript (click anywhere to play):     [Podcast](https://www.valuecapturellc.com/blog/tag/podcast), [Paul O'Neill](https://www.valuecapturellc.com/blog/tag/paul-oneill), [Patient Safety](https://www.valuecapturellc.com/blog/tag/patient-safety), [HRO](https://www.valuecapturellc.com/blog/tag/hro) ![Mark Graban](https://www.valuecapturellc.com/hubfs/Mark%20Graban%20Chair%20Lean%20Head%20Square%20600.jpg) #### Written by [ Mark Graban ](https://www.valuecapturellc.com/blog/author/mark-graban) Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation." ##### Like it? Share it: [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-3-tony-milian-on-preoccupation-with-failure) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-3-tony-milian-on-preoccupation-with-failure) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-episode-3-tony-milian-on-preoccupation-with-failure) ### You may also like ["Sensitivity to Operations" (High Reliability Organizations): John Collodora ](https://www.valuecapturellc.com/blog/habitual-excellence-john-collodora-on-sensitivity-to-operations-high-reliability-organizations) ##### ["Sensitivity to Operations" (High Reliability Organizations): John Collodora](https://www.valuecapturellc.com/blog/habitual-excellence-john-collodora-on-sensitivity-to-operations-high-reliability-organizations) 6 July, 2020 [Read this article](https://www.valuecapturellc.com/blog/habitual-excellence-john-collodora-on-sensitivity-to-operations-high-reliability-organizations) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-john-collodora-on-sensitivity-to-operations-high-reliability-organizations) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-john-collodora-on-sensitivity-to-operations-high-reliability-organizations) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-john-collodora-on-sensitivity-to-operations-high-reliability-organizations) [Podcast Trailer: Habitual Excellence, presented by Value Capture ](https://www.valuecapturellc.com/blog/podcast-trailer-habitual-excellence-presented-by-value-capture) ##### [Podcast Trailer: Habitual Excellence, presented by Value Capture](https://www.valuecapturellc.com/blog/podcast-trailer-habitual-excellence-presented-by-value-capture) 15 April, 2020 [Read this article](https://www.valuecapturellc.com/blog/podcast-trailer-habitual-excellence-presented-by-value-capture) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/podcast-trailer-habitual-excellence-presented-by-value-capture) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/podcast-trailer-habitual-excellence-presented-by-value-capture) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/podcast-trailer-habitual-excellence-presented-by-value-capture) [Rob MacIsaac, President of Hamilton Health Sciences and His Three Rules ](https://www.valuecapturellc.com/blog/habitual-excellence-episode-28-rob-macisaac-president-of-hamilton-health-sciences) ##### [Rob MacIsaac, President of Hamilton Health Sciences and His Three Rules](https://www.valuecapturellc.com/blog/habitual-excellence-episode-28-rob-macisaac-president-of-hamilton-health-sciences) 16 November, 2020 Listen: Scroll down for a transcript, how to subscribe, and more [Read this article](https://www.valuecapturellc.com/blog/habitual-excellence-episode-28-rob-macisaac-president-of-hamilton-health-sciences) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-28-rob-macisaac-president-of-hamilton-health-sciences) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-28-rob-macisaac-president-of-hamilton-health-sciences) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-episode-28-rob-macisaac-president-of-hamilton-health-sciences) #### Submit a comment ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Mark Graban", "url" : "https://www.valuecapturellc.com/blog/author/mark-graban" }, "dateModified" : "2026-01-08T18:09:10.679Z", "datePublished" : "2020-05-18T22:43:11.000Z", "headline" : "Habitual Excellence Episode #3: Tony Milian on \"Preoccupation with Failure\"", "image" : [ "https://www.valuecapturellc.com/hubfs/tony%20millian%20habitual%20excellence%20value%20capture.png" ], "mainEntityOfPage" : { "@id" : "https://www.valuecapturellc.com/blog/habitual-excellence-episode-3-tony-milian-on-preoccupation-with-failure", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.valuecapturellc.com/hubfs/social-suggested-images/www.valuecapturellc.comhs-fshubfsValue%20Capture%20White%20Logo%20Transparent-3.png" }, "name" : "Value Capture" } } ```