---
title: "Value Capture Invests in Canada with New Office: A Chapter in Health care Transformation"
description: Value Capture launches Canadian office to expand its mission of healthcare transformation and operational excellence across North America.
image: https://www.valuecapturellc.com/hubfs/iStock-1413703537.jpg
---

# Value Capture Invests in Canada with New Office: A Chapter in Health care Transformation

August 14, 2025   
 Written by Shana Padgett

At Value Capture LLC, we believe every patient deserves perfect care, and every health care worker deserves a safe, empowering environment. Our partnerships with Canadian health systems have generated success and meaning for clients and us alike.  That’s why we’re thrilled to announce Value Capture is investing in Canada by opening a new office, Value Capture Canada in Ontario. 

For years, we’ve partnered with health care leaders to drive transformational change, helping organizations eliminate inefficiencies, foster innovation, and achieve lasting improvements in quality and safety. Now, we’re formalizing a local presence in Canada to work alongside health care leaders who are eager to push beyond incremental gains and achieve breakthrough results.   

**Strengthening Canadian Health care  ** 

Canadian health care organizations face increasing demands, from financial pressures to patient safety concerns. Value Capture’s approach integrates leadership coaching, evidence-informed improvement models, and customized strategies that drive measurable results within fixed budgets.   

This investment and stronger presence in Canada is an exciting opportunity to collaborate with health care leaders who are ready to accelerate meaningful, lasting change. Through structured improvement methods and expert coaching, we empower organizations to build safer, more effective health care systems. 

Didier Rabino, Vice President, Advisory Services & Lean Transformation, worked with Lakeridge Health’s surgical team at its Ajax site. “Our work with Value Capture was incredibly impactful,” said Petrina McGrath, RN, People, Quality, Practice & Chief Nurse Executive at Lakeridge. “Didier deepened our systems thinking by helping us see the vital connections between the design of our systems and the impact they have on behaviors. Didier’s coaching was instrumental in designing a new approach to coaching that has created new conversations and aligns our organization — from senior leadership to point of care and service teams — enabling us to better tap into the ideas and creativity of our people. 

“Their approach is grounded in respect for individuals and true humility, making them exceptional partners in transformation,” Petrina continued. “While we still have a long way to go, our work with Value Capture has set us on a path focused on excellence everyday aligned to the promises we made to our community” 

Value Capture’s clients have seen remarkable improvements, including:   

- Significant reductions in hospital-acquired infections   

- Enhanced staff retention and engagement   

- Greater operational efficiency, reducing waste and costs   

This investment is a commitment to supporting Canadian health care organizations in their pursuit of excellence. We look forward to collaborating with leaders, clinicians, and staff to create lasting impact.   

Contact us to explore how your organization can achieve breakthrough results. 

[Habitual Excellence](https://www.valuecapturellc.com/blog/tag/habitual-excellence), [Operational Excellence](https://www.valuecapturellc.com/blog/tag/operational-excellence), [Transformational Improvement](https://www.valuecapturellc.com/blog/tag/transformational-improvement), [Canada](https://www.valuecapturellc.com/blog/tag/canada)

![Shana Padgett](https://www.valuecapturellc.com/hubfs/Shana%20Padgett%20Value%20Capture%20Square.jpg)

#### Written by [ Shana Padgett ](https://www.valuecapturellc.com/blog/author/shana-padgett)

Shana Padgett is the Chief Executive Officer of Value Capture, a Certified Facilitator and Examiner of the Shingo Institute, and a Shingo Alumni. With a passion for improving patient care and healthcare systems, she has led transformational change in more than 25 organizations across diverse care settings. Known for exceeding client expectations, Shana is a seasoned coach, trainer, and leader specializing in strategic improvement, organizational alignment, and leadership development.

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