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In this episode of Habitual Excellence, Ken Segel speaks with Heather Schimmers, President of Emplify Health, about leading through change while building a stronger, more unified health system. Heather shares how Emplify’s high-performance operating model creates a shared way of working, helping teams align around strategy, outcomes, and execution.
Drawing on her journey from nursing to executive leadership, Heather discusses the importance of clarity, consistency, trust, and removing barriers for frontline teams. She also shares an optimistic perspective on the future of healthcare, grounded in her belief that leadership starts with love and that disciplined systems can empower people to solve problems, adapt to change, and deliver better outcomes.
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Written by Value Capture, LLC
We are consultants who act as trusted advisors that guide health systems determined to produce perfect health with zero harm, wait, or waste — for patients, teams, and communities. We work with organizations by solving their biggest problem and doing it in a sustainable way, with “no tradeoffs” leading to exceptional change in organizations and the knowledge to continue to improve.
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