A Revered Clinical Leader on Leading for Today and Tomorrow in 2026
A Revered Clinical Leader on Leading for Today and Tomorrow in 2026
August 4, 2026

Listen: In this episode of the Habitual Excellence Podcast, Ken Segel sits down with Dr. Tracy Gosselin, Chief Nurse Exe...

Serious Healthcare Leaders Build Systems that Deliver Results
Serious Healthcare Leaders Build Systems that Deliver Results
July 14, 2026

At the end of the day, the healthcare leader’s job is to get results. And it’s a hard job. Leaders have many demands, pu...

Solving the Growing Healthcare Communications Challenge with GenZ
Solving the Growing Healthcare Communications Challenge with GenZ
July 7, 2026

Listen: Communication is one of healthcare's greatest challenges, and one of its greatest opportunities. In this episode...

Lisa-isms: How Words of Wisdom Accelerate Improvement
Lisa-isms: How Words of Wisdom Accelerate Improvement
June 1, 2026

I remember from my pharmacy school days how appreciative I was when a professor would share (amid seemingly unending vol...

When Leaders Decide to Change “The Way We Run the Place”
When Leaders Decide to Change “The Way We Run the Place”
May 20, 2026

Listen: In this episode of Habitual Excellence, Ken Segel speaks with Dr. James Shamiyeh, Chief Operating Officer at Uni...

The Power of "What If"
The Power of "What If"
May 5, 2026

Remember when a cardboard box was the most exciting thing in the world? It could be a spaceship, a castle, a race car, o...

Leading Academic Health Centers for Excellence in 2026
Leading Academic Health Centers for Excellence in 2026
April 28, 2026

Listen: How a systemic approach to continuously strengthening relationships builds high performing systems of care In th...

If a Process Improves and Nobody Hears About It, Did It Really Happen?
If a Process Improves and Nobody Hears About It, Did It Really Happen?
April 6, 2026

Somewhere in your health system right now, a team is doing something remarkable. They spent a week last month rethinking...

Excellence in Value-Based Care
Excellence in Value-Based Care
March 17, 2026

Listen: How a systemic approach to continuously strengthening relationships builds high performing systems of care In th...

Take the Coaching
Take the Coaching
March 9, 2026

Last year, my husband and I joined a bowling league. We belonged to a league over 30 years ago, before kids. Though rust...