Innovation in Patient Flow: Setting Goals at the Theoretical Limit
Innovation in Patient Flow: Setting Goals at the Theoretical Limit
September 12, 2023

Does the idea of perfect care, zero harm, or 100% compliance give you pause or make you nervous? If so, you are not alon...

The Power of Near-Miss Reporting: Enhancing Healthcare Quality & Safety
The Power of Near-Miss Reporting: Enhancing Healthcare Quality & Safety
August 2, 2023

In the healthcare field, patient and employee safety is of paramount importance. With human lives at stake, healthcare o...

Beyond 'Yes, But Leadership': 10 Steps to Achieve Zero Harm
Beyond 'Yes, But Leadership': 10 Steps to Achieve Zero Harm
May 12, 2023

This is the fifth blog post in the #RootCauseRacism series. In 2001, the "Crossing the Quality Chasm" report highlighted...

Envisioning Systematically Safe Spaces
Envisioning Systematically Safe Spaces
May 8, 2023

This is the first post in the #RootCauseRacism series that runs through May 15th. It excites me to collaborate with the ...

Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
January 12, 2023

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #75 of Habi...

HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
November 2, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #73 of Habi...

Lessons From the Paul O'Neill Leadership Playbook [Transcript]
Lessons From the Paul O'Neill Leadership Playbook [Transcript]
October 27, 2022

Recently, Ken Segel and Mark Graban (both from Value Capture) presented a webinar titled: Seizing the Healthcare Safety ...

3 Reasons to Start with Safety
3 Reasons to Start with Safety
August 1, 2022

I recently joined the Value Capture team as our digital marketing specialist. And, as you might imagine, I have been spe...