At-a-glance summaries of the issues clients faced, the approaches they took, and the results they have achieved.
You want to learn more about our work with clients. Your time is precious. These short summaries of client successes are perfect for you.
$23 Million and Counting: Changing Culture and Changing Patient Flow
A singular, executives-to-frontline focus on safety and eliminating waste in patient throughput processes yields system-wide culture change, reduced length of stay, reduced readmissions, and $23 million bottom-line impact.
Creating 5,000+ Problem Solvers across Children's Minnesota is Key to Better Care
CMN leadership wants to ensure the health system can deliver safe, equitable, timely, patient-centered care to all patients. Creating an army of real-time problem solvers is a key.
The University of Pennsylvania Health System achieved zero bloodstream infection deaths for multiple years, while increasing revenue and reducing expenses.
Redesigning Critical Processes Using the 2P Method
The Patient Access Center of a children's hospital used the Process & Preparation method to redesign scheduling processes, improving patient access and care.
Reducing Inpatient LOS Improves Access to Care, Adds 19k Bed Days, and Impacts Finances
By significantly reducing average LOS, this multi-hospital system so far has added 19,000 bed days and realized more than $36 million financial impact.
UVA Health Achieves Significant Reductions in Harm and Saves Millions
With a True North goal of perfect safety, University of Virginia Health saves lives, cuts waste, builds problem-solving skills and systems, saving millions of dollars.
Children's Minnesota Leaders Launch Plan to Close Gaps
Led by the system CEO, COO and other senior leaders, CMN creates and deploys its plan, rooted in problem solving and PDSA, to deliver greater care to patients.
Daily Habits to See, Solve and Share Problems Reduce Harm
Multi-hospital health system, committed to zero harm for patients and staff, achieving key goals of increased reports of risks and harm while reducing patient and staff safety events.
Standardizing Processes Helps to Meet Preventative Care Needs of Patients
A busy primary care clinic standardized patient visit processes and clinician and patient service responsibilities to ensure health maintenance needs are timely met.
