---
title: Client Success Shorts
description: Links to client success story summaries
image: https://www.valuecapturellc.com/hubfs/satisfied%20hospital%20patients%20and%20doctor.png
---

# Client Success Shorts

At-a-glance summaries of the issues clients faced, the approaches they took, and the results they have achieved. 

 

## You want to learn more about our work with clients. Your time is precious. These short summaries of client successes are perfect for you. 

![$23MM bottom line improvement patient throughput](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/$20MM%20bottom%20line%20improvement%20patient%20throughput.png)

#### $23 Million and Counting: Changing Culture and Changing Patient Flow

A singular, executives-to-frontline focus on safety and eliminating waste in patient throughput processes yields system-wide culture change, reduced length of stay, reduced readmissions, and $23 million bottom-line impact.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Alignment%20on%20Patient%20Safety%20and%20Flow%20Contributes%20$23M%20to%20Bottom%20Line%20and%20Culture%20Change.pdf?hsLang=en>

![OR supplies](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/OR%20supplies.png)

#### Improving OR On-Time Surgeries by Reducing Supply Problems 

Wasteful overstocking was eliminated, and processes to identify expired and defective supplies improved costs and staff engagement.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Streamlining%20OR%20Supplies.pdf?hsLang=en>

![Childrens Minnesota 5000 problem solvers](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Childrens%20Minnesota%20problem%20solving%20system%20See.png)

#### Creating 5,000+ Problem Solvers across Children's Minnesota is Key to Better Care

CMN leadership wants to ensure the health system can deliver safe, equitable, timely, patient-centered care to all patients. Creating an army of real-time problem solvers is a key.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/CMN%205000%20Problem%20Solvers.pdf?hsLang=en>

![patient in hospital bed with pulse oxy](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/patient%20in%20hospital%20bed%20with%20pulse%20oxy.png)

#### Eliminating BSIs and Saving Millions of Dollars 

The University of Pennsylvania Health System achieved zero bloodstream infection deaths for multiple years, while increasing revenue and reducing expenses.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/University%20of%20Pennsylvania%20Health%20System%20CLABSI%20.pdf?hsLang=en>

![Nurse and child in hospital](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Nurse%20and%20child%20in%20hospital.png)

#### Redesigning Critical Processes Using the 2P Method

The Patient Access Center of a children's hospital used the Process & Preparation method to redesign scheduling processes, improving patient access and care. 

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/2P%20Patient%20Access%20Center%20.pdf?hsLang=en>

![Reducing LOS Improves Access Adds 19k bed days $29MM impact](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Reducing%20LOS%20Improves%20Access%20Adds%2019k%20bed%20days%20$29MM%20impact.png)

#### Reducing Inpatient LOS Improves Access to Care, Adds 19k Bed Days, and Impacts Finances

By significantly reducing average LOS, this multi-hospital system so far has added 19,000 bed days and realized more than $36 million financial impact.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Reduced%20ALOS%20Adds%20Bed%20Days%20Improves%20Access%20and%20Adds%20$29MM.pdf?hsLang=en>

![UVA Preventing HACS Transformation](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/UVA%20Preventing%20HACS%20Transformation.png)

#### UVA Health Achieves Significant Reductions in Harm and Saves Millions 

With a True North goal of perfect safety, University of Virginia Health saves lives, cuts waste, builds problem-solving skills and systems, saving millions of dollars.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/UVA%20Transformation.pdf?hsLang=en>

![patient with primary care doctor](https://www.valuecapturellc.com/hubfs/patient%20with%20primary%20care%20doctor.png)

#### Improving Primary Care While Improving Patient and Staff Satisfaction

Achieved zero patient wait times and reduced total patient time at a Sutter Health primary care clinic.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/_Sutter%20Primary%20Care%20Transformation.pdf?hsLang=en>

![Childrens Minnesota launches problem solving system](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Childrens%20Minnesota%205000%20problem%20solvers%20Do.png)

#### Children's Minnesota Leaders Launch Plan to Close Gaps

Led by the system CEO, COO and other senior leaders, CMN creates and deploys its plan, rooted in problem solving and PDSA, to deliver greater care to patients.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/CMN%20Sees%20and%20Solves%20Problems.pdf?hsLang=en>

![Sutter Patient Flow doctor and patient](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Sutter%20Patient%20Flow%20doctor%20and%20patient.png)

#### Zero Patient Waiting Time and Reducing Total Patient Time in a Clinic  

A Sutter Health primary care clinic engages its staff and clinicians to improve processes for better outcomes and satisfaction.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Sutter%20Primary%20Care%20Patient%20Flow.pdf?hsLang=en>

![Duke HomeCare and Hospice reducing staff turnover](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Duke%20HomeCare%20and%20Hospice%20reducing%20staff%20turnover.png)

#### Duke HomeCare & Hospice Significantly Reduced Staff Turnover and Improved Care

By shifting ownership of work design and problem solving to frontline staff, DHCH reduced nursing turnover by 75%.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Duke%20HomeCare%20and%20Hospice%20Staff%20Engagement.pdf?hsLang=en>

![Operating room sterile processing](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Operating%20room%20sterile%20processing.png)

#### Sterile Processing Department Improves Tray Throughput Time and Quality 

Process redesign ensures surgeons of a 500-bed hospital have the instruments they need, when they need them. 

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Revitalizing%20Central%20Sterile%20Processing.pdf?hsLang=en>

![Sutter Staff Experience clinicians](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Sutter%20Staff%20Experience%20clinicians.png)

#### Reducing Staff and Clinician Frustration and Burnout While Building Skills 

A structured focus on safety accelerated work redesign and built problem-solving skills, leading to reduced frustration and greater engagement.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Sutter%20Primary%20Care%20Staff%20Experience.pdf?hsLang=en>

![doctor and nurse with hospital patient](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/doctor%20and%20nurse%20with%20hospital%20patient.png)

#### Daily Habits to See, Solve and Share Problems Reduce Harm  

Multi-hospital health system, committed to zero harm for patients and staff, achieving key goals of increased reports of risks and harm while reducing patient and staff safety events.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Daily%20Habits%20to%20See%20Solve%20Share%20Problems.pdf?hsLang=en>

![Sutter Primary Care health maintenance doctor and patient](https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Sutter%20Primary%20Care%20health%20maintenance%20doctor%20and%20patient.png)

#### Standardizing Processes Helps to Meet Preventative Care Needs of Patients 

A busy primary care clinic standardized patient visit processes and clinician and patient service responsibilities to ensure health maintenance needs are timely met.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/Sutter%20Primary%20Care%20Health%20Maintenance.pdf?hsLang=en>

![instrument sets ISC](https://www.valuecapturellc.com/hubfs/instrument%20sets%20ISC.png)

#### Improving OR Instrument Sets Quality and Delivery

The Interventional Support Center improved instrument set sterility processes and staff morale and ergonomics.

Read the short 

<https://www.valuecapturellc.com/hubfs/Client%20Success%20Shorts/ISC%20Improves%20Delivery%20of%20OR%20Sterile%20Instruments.pdf?hsLang=en>

![iStock-1128270709-2](https://www.valuecapturellc.com/hubfs/iStock-1128270709-2.jpg)

#### Healing the System: How a Hospital Conquered Sterile Processing Challenges

Focusing on the process ensured that patients can receive timely and safe surgeries while increasing the morale of SPD staff and surgeons.

Read the short 

<https://www.valuecapturellc.com/hubfs/SPD%20Success%20Story%202024%20(2).pdf?hsLang=en>

### Learn more about our clients' achievements in [Case Studies](https://www.valuecapturellc.com/case-studies/?hsLang=en), [White Papers](https://www.valuecapturellc.com/whitepapers?hsLang=en), and [Webinars](https://www.valuecapturellc.com/webinars?hsLang=en).

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