Dramatic Perioperative Gains … Sustained
Dramatic Perioperative Gains … Sustained
November 18, 2025

Listen: Welcome to Episode #97 of Habitual Excellence, presented by Value Capture. In this episode, Ken Segel talks with...

Live Gratitude
Live Gratitude
November 4, 2025

November is the time of the year when we often reflect and express gratitude. I find myself thinking about the people in...

Employees First, Customers Second, Shareholders Third.
Employees First, Customers Second, Shareholders Third.
October 7, 2025

Listen: Welcome to Episode #96 of Habitual Excellence, presented by Value Capture. In this episode, Justin McElhattan le...

Going, Seeing, and Remembering: My First “Go See” with Value Capture
Going, Seeing, and Remembering: My First “Go See” with Value Capture
September 30, 2025

Walking onto the grounds of the University of Virginia last month felt both new and familiar. I was there for the two-da...

Daily Management System 2.0 Brings Results at Lakeridge Health
Daily Management System 2.0 Brings Results at Lakeridge Health
September 16, 2025

Listen: Welcome to Episode #95 of Habitual Excellence, presented by Value Capture. In this episode, the Lakeridge Health...

Addicted to Problems? There’s a Cure.
Addicted to Problems? There’s a Cure.
September 9, 2025

Not long ago, I spent time with the team in a Sterile Processing Department (SPD) at a large hospital. It was early morn...