Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
November 11, 2021

A while back, I got an email from a Lean process improvement facilitator at a U.S. hospital. Her question was about the ...

Paul O'Neill and His Playbook for Habitual Excellence [Video]
Paul O'Neill and His Playbook for Habitual Excellence [Video]
April 22, 2020

Recently, I went for a brisk 50-minute walk on a sunny morning and my companion was the voice of the late Paul O'Neill a...