Employees First, Customers Second, Shareholders Third.
Employees First, Customers Second, Shareholders Third.
October 7, 2025

Listen: Welcome to Episode #96 of Habitual Excellence, presented by Value Capture. In this episode, Justin McElhattan le...

Daily Management System 2.0 Brings Results at Lakeridge Health
Daily Management System 2.0 Brings Results at Lakeridge Health
September 16, 2025

Listen: Welcome to Episode #95 of Habitual Excellence, presented by Value Capture. In this episode, the Lakeridge Health...

Healthcare Horizon: Strategies for Breakthrough Change
Healthcare Horizon: Strategies for Breakthrough Change
January 11, 2024

Listen: Episode Synopsis: Welcome to Episode #80 of Habitual Excellence, presented by Value Capture. In this podcast epi...

A Chief of Surgery's Leadership Journey
A Chief of Surgery's Leadership Journey
October 31, 2023

Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #78 of Habitual Ex...

Understanding Moral Injury in Healthcare with Wendy Dean, MD
Understanding Moral Injury in Healthcare with Wendy Dean, MD
February 8, 2023

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #77 of Habi...

Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
January 12, 2023

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #75 of Habi...

HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
November 2, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #73 of Habi...