Highlights from “Create Value for the Customer” Shingo Principle Episode
Highlights from “Create Value for the Customer” Shingo Principle Episode
September 9, 2021

As a Licensed Affiliate of the Shingo Institute, Value Capture is proud to teach the Shingo Model framework and Guiding ...

Treating EVERYBODY with Dignity and Respect, During Pride Month and Beyond
Treating EVERYBODY with Dignity and Respect, During Pride Month and Beyond
June 21, 2021

During the month of June, now known and recognized as “Pride Month,” it’s important to step back to reflect on whether o...

Clinicians, Specialty Fault Lines, and Habitual Excellence
Clinicians, Specialty Fault Lines, and Habitual Excellence
August 24, 2020

The first time I learned what the various medical specialties think of each other when they are not at their most genero...

Geoff Webster on the Meaning of “Habitual Excellence”
Geoff Webster on the Meaning of “Habitual Excellence”
June 8, 2020

Listen: Episode Synopsis: Welcome to the fifth episode of Habitual Excellence, presented by Value Capture. In this episo...

What Can Leaders Learn? What Can Leaders Do?
What Can Leaders Learn? What Can Leaders Do?
April 29, 2020

Health Care Wasn’t Safe For Patients or Caregivers Before COVID-19 For years before COVID-19, our industry accounted for...