Value Capture Canada ULC Serves Canada

Across North America, Value Capture has empowered healthcare organizations to achieve measurable and sustainable improvements. With Value Capture Canada, we are investing in and committed to collaborating with Canadian leaders to drive performance excellence in safety, quality, and operational efficiency. 

Our Approach: Partnering for Meaningful Change

Canadian healthcare systems face unique challenges that require leadership, data-driven strategy, and continuous improvement methodologies to deliver sustainable impact. Value Capture brings deep experience guiding organizations, including several Canadian clients, through transformations that create lasting results.

Through strategic collaboration, we help healthcare teams:
  • Build a culture of excellence by engaging frontline staff and leadership.
  • Implement proven operational strategies to enhance patient care and efficiency.
  • Achieve measurable success using evidence-based methods tailored to the healthcare landscape in Canada.

By integrating structured improvement models and leadership coaching, we empower healthcare organizations to meet their challenges head-on, creating safer, more efficient systems that prioritize high-quality patient care.


Proven Success. Measurable Results.

We've seen firsthand how guided improvement can transform healthcare delivery. Through our work, organizations have:

Improved Equity

Improved equity in care delivery by engaging frontline teams and patients to close gaps in outcomes.

Increased Access

Increased access by reducing delays, wait times, and unnecessary variation in care pathways.

Better Outcomes

Delivered better outcomes within fixed budget constraints by eliminating waste and aligning resources to value.

Staff Engagement and Retention

Enhanced staff engagement and retention by building a culture of respect, learning, and continuous improvement

System Reliability and Safety

Strengthened system reliability and safety through consistent application of proven operating principles

In Canada, we bring this same level of impactful transformation to hospitals, clinics, and healthcare systems across the provinces.


A Commitment to Excellence - A Message from Our Leadership

"Value Capture Canada formalizes years of collaboration and signals our long-term dedication to this market. Our goal is to strengthen healthcare systems through strategic partnerships, proven methods, and relentless focus on high-quality care." - Shana Padgett, CEO

  • Our coach Didier deepened our systems thinking by helping us see the vital connections between the design of our systems and the impact they have on behaviors. Didier’s coaching was instrumental in designing a new approach to coaching that has created new conversations and aligns our organization — from senior leadership to point of care and service teams — enabling us to better tap into the ideas and creativity of our people. Their approach is grounded in respect for individuals and true humility, making them exceptional partners in transformation. While we still have a long way to go, our work with Value Capture has set us on a path focused on excellence everyday aligned to the promises we made to our community”

    Petrina McGrath, RN People, Quality, Practice & Chief Nurse Executive at Lakeridge

  • “Value Capture’s approach to improvement aligns philosophically with how we want to do quality improvement,” says Ramelli. “We do not believe that quality improvement is about improving processes. We believe it is a full systems approach to improvement. I really believe in the underpinnings of the Shingo Model, which is respect for people and respect for process. We are a mission-driven organization that is here to serve people, and so we need to make sure that how we do quality improvement is about respecting people.”

    Sandra Ramelli Integrated Vice President, People and Strategy, St. Joseph’s Lifecare Centre Brantford (SJLCB) and St. Joseph’s Health Centre Guelph, and SJLCB Interim President, Ontario, Canada

  • “We understood that transforming our culture was necessary to fulfill our vision of ‘Best Care for All.’ We also knew that culture change had to be grounded in principles and values we believed in, and a plan to quickly begin achieving outcomes. We chose Value Capture to support us because we believed they had the necessary depth of knowledge in this area. Just as importantly, we also knew they shared our hospital’s values. They have set us on a course for success. We are on schedule with the implementation of a new management system. Our CQI team is transforming HHSC into a learning organization from the frontline to the C-suite. It’s been a great partnership.”

    Rob MacIsaac Retired President and CEO, Hamilton Health Sciences Corporation

  • “Daily Improvement Systems are a journey and not a sprint. It has been a pleasure to learn with our Sensei Didier Rabino and the Surgical Operating team as we enhance our Daily Management System.”

    Chris Chadwick Quality improvement leader at Lakeridge Health

  • “We enjoyed our sessions with a Value Capture Sr. Advisor, the past few months working with the surgical team at our Ajax site. We learned how we can evolve our daily management system and about the importance of coaching, real-time problem solving, and sharing our learnings. So far, we have implemented the daily management system in 90 areas across Lakeridge Health and are looking forward to spreading further in 2025/26.”

    Annette Down Director Quality Risk and Person-Centered Care at Lakeridge Health


 

Learn More About Value Capture


Let Us Build a Healthier Future Together

Are you a healthcare leader in Canada looking to accelerate improvement and create lasting operational change? Let us discuss how Value Capture Canada can support your journey toward sustainable excellence.

Contact us today to learn more about our Canadian initiatives and upcoming collaborations.