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The Value Capture Blog
Serious Healthcare Leaders Build Systems that Deliver Results
July 14, 2026At the end of the day, the healthcare leader’s job is to get results. And it’s a hard job. Leaders have many demands, pu...
Solving the Growing Healthcare Communications Challenge with GenZ
July 7, 2026Listen: Communication is one of healthcare's greatest challenges, and one of its greatest opportunities. In this episode...
Lisa-isms: How Words of Wisdom Accelerate Improvement
June 1, 2026I remember from my pharmacy school days how appreciative I was when a professor would share (amid seemingly unending vol...
When Leaders Decide to Change “The Way We Run the Place”
May 20, 2026Listen: In this episode of Habitual Excellence, Ken Segel speaks with Dr. James Shamiyeh, Chief Operating Officer at Uni...
The Power of "What If"
May 5, 2026Remember when a cardboard box was the most exciting thing in the world? It could be a spaceship, a castle, a race car, o...
Leading Academic Health Centers for Excellence in 2026
April 28, 2026Listen: How a systemic approach to continuously strengthening relationships builds high performing systems of care In th...
If a Process Improves and Nobody Hears About It, Did It Really Happen?
April 6, 2026Somewhere in your health system right now, a team is doing something remarkable. They spent a week last month rethinking...
Excellence in Value-Based Care
March 17, 2026Listen: How a systemic approach to continuously strengthening relationships builds high performing systems of care In th...
Take the Coaching
March 9, 2026Last year, my husband and I joined a bowling league. We belonged to a league over 30 years ago, before kids. Though rust...
Achieving Short-Term Expectations and Long-Term Goals
February 16, 2026Every leader I know wrestles with the same fundamental leadership operating system question: How do I deliver today whil...