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The Value Capture Blog
If a Process Improves and Nobody Hears About It, Did It Really Happen?
April 6, 2026Somewhere in your health system right now, a team is doing something remarkable. They spent a week last month rethinking...
Excellence in Value-Based Care
March 17, 2026Listen: How a systemic approach to continuously strengthening relationships builds high performing systems of care In th...
Take the Coaching
March 9, 2026Last year, my husband and I joined a bowling league. We belonged to a league over 30 years ago, before kids. Though rust...
Achieving Short-Term Expectations and Long-Term Goals
February 16, 2026Every leader I know wrestles with the same fundamental leadership operating system question: How do I deliver today whil...
Episode 100: A Milestone in Habitual Excellence
February 9, 2026Listen: Top 10 Conversations That Shaped How We Think About Healthcare Excellence One hundred episodes. Hundreds of lead...
How Not to Live With Chaos
January 27, 2026Listen: Welcome to Episode #99 of Habitual Excellence, presented by Value Capture. In this episode, Ken speaks with Megh...
Helping the CEO Sleep Better at Night: Clinical Operating Systems
January 6, 2026“I want to brag a little bit on Ken and the work his colleagues are doing with us.” Having transferred the CEO role at V...
Moving Upstream to Preserve Health
December 9, 2025Listen: Welcome to Episode #98 of Habitual Excellence, presented by Value Capture. In this inspiring episode, Geoff Webs...
The Shingo Model: Healthcare’s Best Path to Sustainable Excellence
December 2, 2025In healthcare, we’ve spent decades applying improvement tools (Lean, Six Sigma, Baldrige, High Reliability, and more) al...
Dramatic Perioperative Gains … Sustained
November 18, 2025Listen: Welcome to Episode #97 of Habitual Excellence, presented by Value Capture. In this episode, Ken Segel talks with...