To Learn from Mistakes, We Must Share Mistakes When We Discover Them
To Learn from Mistakes, We Must Share Mistakes When We Discover Them
October 11, 2021

We all make mistakes. No one likes making a mistake, and we like even less speaking up and saying, “I’m sorry, but I mad...

Interview with Dr. Patrick Conway, CEO of Care Solutions at Optum
Interview with Dr. Patrick Conway, CEO of Care Solutions at Optum
October 4, 2021

Listen Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #52 of Habitual Excelle...

A Study in Principles That Drive Habitual Excellence
A Study in Principles That Drive Habitual Excellence
October 3, 2021

Originally published September 2019, updated to include the full text of the post by Geoff Webster. I wrote a post title...

Why (and How) We Do a Pulse Check of Every Team Member Each Week
Why (and How) We Do a Pulse Check of Every Team Member Each Week
September 27, 2021

Do you proactively keep in touch with how your team is doing in real time? At Value Capture, we do so on a weekly basis....

Dr. Fred Pinto on Lean Leadership, Improving Cancer Care in Brazil
Dr. Fred Pinto on Lean Leadership, Improving Cancer Care in Brazil
September 20, 2021

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #51 of Habitual Excell...

New CDC Data Show Alarming Increases in Healthcare-Associated Infections
New CDC Data Show Alarming Increases in Healthcare-Associated Infections
September 20, 2021

Statement from the Association for Professionals in Infection Control and Epidemiology (APIC)  “The new data from the Ce...

A Closer Look at the Shingo Principle “Embrace Scientific Thinking”
A Closer Look at the Shingo Principle “Embrace Scientific Thinking”
September 15, 2021

New Year, Same Pattern The school year is starting once again and my family is falling into familiar patterns establishe...

This Friday, Let's #UniteForSafeCare [Event]
This Friday, Let's #UniteForSafeCare [Event]
September 14, 2021

On September 17, 2021, our friends and partners at the Patient Safety Movement Foundation are hosting this free virtual ...

Highlights from “Create Value for the Customer” Shingo Principle Episode
Highlights from “Create Value for the Customer” Shingo Principle Episode
September 9, 2021

As a Licensed Affiliate of the Shingo Institute, Value Capture is proud to teach the Shingo Model framework and Guiding ...