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The Value Capture Blog
The Power of Near-Miss Reporting: Enhancing Healthcare Quality & Safety
August 2, 2023In the healthcare field, patient and employee safety is of paramount importance. With human lives at stake, healthcare o...
The Way Leaders React Makes the Difference: An Excerpt from “The Mistakes That Make Us.”
July 10, 2023The following is excerpted and adapted from my book, The Mistakes That Make Us: Cultivating a Culture of Learning and In...
Why Leaders Need to Go and See Front-line Work
June 27, 2023I am starting this post with a very obvious statement. Leading a complex organization, such as a hospital or health syst...
Improve Outcomes, Reduce Employee Turnover and Accelerate Innovation with a Daily Engagement System
June 7, 2023A recent survey of more than 18,000 nurses conducted by AMN Healthcare (a U.S. healthcare staffing company) indicates th...
Closing Gaps Within and Without: A Leader's Reflection on Assumption, Fear, and Taking Action, Habitually
May 15, 2023This is the sixth and final post in the series, this time written by Value Capture CEO Ken Segel. In my colleagues’ prev...
Beyond 'Yes, But Leadership': 10 Steps to Achieve Zero Harm
May 12, 2023This is the fifth blog post in the #RootCauseRacism series. In 2001, the "Crossing the Quality Chasm" report highlighted...
Improving Patient and Staff Safety With DEIA and Psychological Safety
May 11, 2023The fourth blog post in the #RootCauseRacism series. Adverse events during hospitalization are a major cause of patient ...
Respect Every Individual and Engage Them to Achieve a Culture of Safety and Inclusion
May 10, 2023This is the third post in the #RootCauseRacism series. I am excited to share with you the power of developing healthcare...
Organizations Cannot Solve Problems Unless Leaders Admit Them and Help Others Feel Safe Speaking Up
May 9, 2023This is post #2 in the #RootCauseRacism series... As we explore concepts like psychological safety and Diversity, Equity...
Envisioning Systematically Safe Spaces
May 8, 2023This is the first post in the #RootCauseRacism series that runs through May 15th. It excites me to collaborate with the ...