Ken Segel

For more than two decades, Ken Segel has helped shape Value Capture’s DNA. Today, as Chief Relationship Officer, he cultivates executive partnerships, guides the firm’s growth and marketing strategy, and coaches leaders who refuse to settle for average, because they believe world-class safety, quality, and financial performance can (and must) co-exist.

Ken is a sought-after thought leader on high-performance healthcare and hosts the Habitual Excellence podcast, where he invites innovators to share how they push beyond incremental gains followed by regressions to systemic, sustainable results.

“Great care isn’t a project; it’s a habit, one that starts with safety and radiates to every dimension of performance.”

From one-on-one counsel to keynote stages, Ken challenges and helps organizations see how to align purpose, principles, and practice until zero harm becomes the norm.

Ken’s Leadership at Value Capture:

• Chief Relationship Officer & Executive Coach (March 2025–present):  Oversees executive relationships, growth, and marketing while serving as top of the “help chain” for business development.
• Chief Executive Officer (2014–2025): Led the firm for 11 years, steering strategy and client impact as Value Capture expanded nationally.
• Co-Founder (2005): Helped launch the company with a mission to make perfect care and safety possible, everywhere.

Ken’s Prior Impact & Public-Service Roots include:

• Founding Director, Pittsburgh Regional Healthcare Initiative (PRHI) : Achieved nation-leading regional results in eliminating several classes of patient risk.
• Senior Program Officer, Jewish Healthcare Foundation: Guided community-wide health-improvement initiatives and launched the Foundation’s public-policy program.
• Early Career in Public Policy: From the U.S. House leadership team to the 1992 Clinton-Gore “War Room,” Ken cut his teeth on high-stakes strategy, later serving as policy director and speechwriter for the Democratic Party and teaching political organizing in Ukraine and Russia.

Ken’s North Star is simple but relentless: help leaders build systems that honor human values and deliver habitual excellence. Every time he steps into a hospital and sees staff weighed down by broken processes, or witnesses the relief when those processes are fixed, he’s reminded why the work matters.

“When healthcare teams reclaim pride, patients reclaim trust. That’s the power of aligning purpose with principled leadership—and it’s why we get up every morning.”