Why Leading Healthcare Organizations Choose Us...
Leader Led. Safety Driven. Principles Based.
Value Capture serves as trusted advisors to healthcare leaders who seek to improve physical and psychological safety while driving organizational performance results.
Transformation. For good.
Achieve sustainable results in your healthcare organization with our proven methods.
Lean on our advisors.
Work with world leaders in creating greater quality, safety (physical & psychological) and profitability in health care.
Our clients do great things.
Profound change that will continually make your organization safer and more effective.
Our Latest Webinar
Why Does the U.S. Need a National Patient Safety Board?
JView a lively and informative panel discussion with:
- Karen Wolk Feinstein, PhD, President and CEO of the Pittsburgh Regional Health Initiative and
- Ken Segel, CEO of Value Capture.
Leadership, Learning, and the Power of Perfect
In our latest eBook, we're sharing quotes and highlights from the first 25 episodes of our podcast, Habitual Excellence.
The PDF eBook format includes 70 quotes, with pages designed for easy sharing or for posting on team huddle boards. Think of it as a "quote a day calendar" without the dates! This eBook is easily browseable, even if you read one quote a day to reflect on — individually or as a team.
Actionable Lessons from Paul O'Neill
We are pleased to offer these free PDF eBooks. The first is a collection of speeches of the late Paul H. O’Neill, Sr., in which he shares his leadership insights that guide leaders in achieving their goals of excellence. The second compiles stories and reflections of people who learned from him in various settings.
We Agree Safety is a Precondition to All Work
Hear Value Capture team members talk about why patient safety is important to them — and how staff safety is an equally important and intertwined concept. How do we work toward Zero Harm?
Our Valued Partners
We can help you achieve
lower infection rates in 30 days
reduction in staff injuries
fewer med order clarifications
The Theoretical Limits of Safety
Get inspired as Paul O’Neill talks about how articulating inarguable goals, such as perfect patient safety, can transform an organization, boosting quality and lowering costs with no trade-offs. Learn more about "theoretical limits" thinking.
What clients are saying
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Value Capture offers leaders the hope, through proven principles, of perfecting outcomes while saving literally millions of hard dollars. I would not be where I am without my learning from the people at Value Capture.
Richard Shannon, MD Chief Quality Officer, Duke University Health
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They have set us on a course for success. We are on schedule with the implementation of a new management system. Our CQI team is transforming HHS into a learning organization from the frontline to the C-suite. It’s been a great partnership.
Rob MacIsaac President and CEO, Hamilton Health Sciences
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What they do is not cookie cutter. They make us really work through the key issues and dilemmas, so we can really get this done.
Dan Varnum Former CEO, Mercy Medical Center North Iowa

Licensed Affiliate of the Shingo Institute
Value Capture is proud to be a licensed affiliate of the Shingo Institute, which enables our team to teach the Shingo Model's framework of organizational excellence throughout a series of workshops.
The Shingo Institute is respected globally for its education and research into a deceptively simple question – What makes some organizations truly and sustainably excellent?
From our Blog
How to Define Your Leadership Legacy: Free Lessons from Southwest Airlines and the New York Times
24 January, 2023“I never would have come to work if I’d known it was to face this XXXX” – Southwest Airlines ticket counter rep, Pittsbu...
High Reliability Organizations (HRO): Is This New or Old Thinking in Healthcare?
17 January, 2023Healthcare organizations today are facing many challenges, including staffing shortages, financial loss, and safety issu...
Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
12 January, 2023Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #75 of Habi...
Don't wait! Let's do it together!
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