Transformation. For good.

Achieve sustainable results in your healthcare organization with our proven methods.

How We Help

Lean on our advisors.

Work with world leaders in creating greater quality, safety (physical & psychological) and profitability in health care.

Meet the Team

Our clients do great things.

Profound change that will continually make your organization safer and more effective.

Case Studies

Recording available now

Our Latest Webinar

Why Does the U.S. Need a National Patient Safety Board?

Value Capture NPSB Webinar (1600 × 900 px) (1)

View a lively and informative panel discussion with:

  • Karen Wolk Feinstein, PhD, President and CEO of the Pittsburgh Regional Health Initiative and
  • Ken Segel, CEO of Value Capture.

Free eBook!

Leadership, Learning, and the Power of Perfect

In our latest eBook, we're sharing quotes and highlights from the first 25 episodes of our podcast, Habitual Excellence

The PDF eBook format includes 70 quotes, with pages designed for easy sharing or for posting on team huddle boards. Think of it as a "quote a day calendar" without the dates! This eBook is easily browseable, even if you read one quote a day to reflect on — individually or as a team.


Featured eBooks

Actionable Lessons from Paul O'Neill

We are pleased to offer these free PDF eBooks. The first is a collection of speeches of the late Paul H. O’Neill, Sr., in which he shares his leadership insights that guide leaders in achieving their goals of excellence. The second compiles stories and reflections of people who learned from him in various settings.

featured video

We Agree Safety is a Precondition to All Work

Hear Value Capture team members talk about why patient safety is important to them — and how staff safety is an equally important and intertwined concept. How do we work toward Zero Harm?


Our Valued Partners

Read More About Our Partners

Real client results

We can help you achieve

80 %

lower infection rates in 30 days

94 %

reduction in staff injuries

99 %

fewer med order clarifications

Featured Video

The Theoretical Limits of Safety

Get inspired as Paul O’Neill talks about how articulating inarguable goals, such as perfect patient safety, can transform an organization, boosting quality and lowering costs with no trade-offs. Learn more about "theoretical limits" thinking.

What clients are saying

  • Value Capture offers leaders the hope, through proven principles, of perfecting outcomes while saving literally millions of hard dollars. I would not be where I am without my learning from the people at Value Capture.

    Richard Shannon, MD Chief Quality Officer, Duke University Health

  • They have set us on a course for success. We are on schedule with the implementation of a new management system. Our CQI team is transforming HHS into a learning organization from the frontline to the C-suite. It’s been a great partnership.

    Rob MacIsaac President and CEO, Hamilton Health Sciences

  • What they do is not cookie cutter. They make us really work through the key issues and dilemmas, so we can really get this done.

    Dan Varnum Former CEO, Mercy Medical Center North Iowa

Shingo Model Value Capture

Licensed Affiliate of the Shingo Institute

Value Capture is proud to be a licensed affiliate of the Shingo Institute, which enables our team to teach the Shingo Model's framework of organizational excellence throughout a series of workshops. 

The Shingo Institute is respected globally for its education and research into a deceptively simple question – What makes some organizations truly and sustainably excellent?

The latest posts, podcasts, and more

From our Blog

Understanding Moral Injury in Healthcare with Wendy Dean, MD
Understanding Moral Injury in Healthcare with Wendy Dean, MD
8 February, 2023

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #77 of Habi...

Four Ways to Champion Safety: A Healthcare Leader's Role in Preventing Harm
Four Ways to Champion Safety: A Healthcare Leader's Role in Preventing Harm
7 February, 2023

Picture this, it's an average winter morning in the Midwest and there was an ice storm overnight, leaving the sidewalks ...

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