Determined to create “The Mercy Way” to bring Lean into the work of every employee, every day, in 2013 Mercy asked Value Capture to help them create a capable plan, and help them hold themselves accountable to execute it.
After incorporating Value Capture teaching, UPHS achieved what few people thought was possible – zero blood stream infections. And a $3.6 million reduction in bottom line costs.
A revamp of the environmental services process using Lean principles produced a direct cost savings of $112,000 and reduced the space needed for these supplies by 75%.
Nearly one-third of each pharmacist’s time was devoted to resolving problems related to incomplete, unclear or illegible medication orders, costing $155,000 a year.
Staff at Wellmont Holston Valley Medical Center wanted to improve their medication use process. With Value Capture teaching, they reduced stock-outs by 81% and reduced medication inventory purchasing by more than $1.3 million.
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