Ken Segel

Ken Segel Value Capture New

Chief Executive Officer. Certified Facilitator of the Shingo Institute. Shingo Alumni.

In this role as CEO, Ken provides support to CEOs of healthcare organizations dedicated to eliminating injuries and improving quality as a means to dramatically raise the clinical and financial performance of the entire institution.

Prior to forming Value Capture, Mr. Segel served as the founding director of the Pittsburgh Regional Healthcare Initiative (PRHI). PRHI achieved best-in-nation regional results in the elimination of several classes of risk for patients.

Before helping to create PRHI, Mr. Segel served for five years as Senior Program Officer at the Jewish Healthcare Foundation of Pittsburgh, where he guided many community health improvement initiatives and initiated the Foundation's formal public policy program.

Earlier in his career, Mr. Segel served as an aide to the leadership of the U.S. House of Representatives, directed the overnight operations in the 1992 Clinton-Gore presidential campaign “War Room,” and served as Policy Director and speechwriter for the Democratic Party. He also taught political organizing and election monitoring in Ukraine and Russia.

Meet the Entire Value Capture Team


B.A., Harvard University, American History and Literature

M.B.A., University of Pittsburgh


Shingo certified facilitator, all courses

Contact Info


Thought Leadership

Blog Posts:

How "Lean" Healthcare Organizations Should Adjust to Massively Outperform (CLEAR Symposium Keynote, Part 1)

Ownership, Simplicity, and Clarity (CLEAR Symposium Keynote, Part 2)

Now, How Do We Do It? (CLEAR Symposium, Part 3)

The Way Leaders React Makes a Difference: An Excerpt from "The Mistakes That Make Us"

Closing Gaps Within and Without: A Leader's Reflection on Assumption, Fear, and Taking Action, Habitually

Is "Pancake Syrup" an Answer to American Healthcare's Woes, from Safety to the Cost Crisis?

How to Define Your Leadership Legacy: Free Lessons from Southwest Airlines and the New York Times

Solve Your Biggest Problem NOW: Resisting Amnesia to Get Results and Change the Future 

4 Actions to Reduce Medical Errors in U.S. Hospitals - The Story Behind the Article

A National Patient Safety Board - A Key to Fix the National Healthcare Strategy to Healthcare Safety

Life and Death and Leadership: Safety in Seconds and Centuries

Ken Segel Reflects on Paul O'Neill's Safety and Leadership Principles

It's Everyone's Job to Demonstrate What Excellence Looks Like

Health Care Workers Protect Us. It’s Time to Protect Them.

See All Posts by Ken Segel


Strategies for Reducing Length of Stay in Hospital Settings: A Multidisciplinary Approach

Getting to Zero Harm for Patients and Staff with DEIA and Psychological Safety Concepts

Why Does the U.S. Need a National Patient Safety Board?

Seizing the Healthcare Safety Opportunity: Using the "Playbook" of Paul O'Neill

Habitual Excellence Starts with Safety: Before, During and After a Crisis

Podcast Episodes:

Habitual Excellence Episode #2: Ken Segel on Leadership in the Covid-19 Era

Habitual Excellence Episode #4: Ken Segel on Zero Harm and Theoretical Limits




More Videos with Ken Segel