The Continuous Improvement workshop begins by teaching you how to clearly define value through the eyes of your customers. It continues the discussion about ideal behaviors, fundamental purpose and behavioral benchmarks as they relate to the principles of Continuous Improvement, and takes you deeper into the Shingo Model by focusing on the principles identified in the Continuous Improvement dimension:

  • Seek Perfection
  • Embrace Scientific Thinking
  • Focus on Process
  • Assure Quality at the Source
  • Improve Flow & Pull

Please join Value Capture Senior Advisor Shana Padgett and our virtual host Penn Medicine Lancaster General Health. The registration fee is $1,400; PLEASE NOTE, Discover Excellence is a prerequisite to this workshop. We look forward to continuing to learn more about the Shingo Model, Guiding Principles, and moving forward on the journey to enterprise excellence.

This is a past event.

See Upcoming Learning Events

To learn more about how Value Capture sees the Shingo Model, the Guiding Principles and the workshops, please listen to our Habitual Excellence podcast episode, featuring Shana Padgett, Ken Segel and Mark Graban.

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