We are excited to facilitate Systems Design, the Shingo Institute's newest workshop, in conjunction with our virtual host, Penn Medicine Lancaster General Health. Please join Value Capture Senior Advisor Shana Padgett and Value Capture Managing Director Ken Segel, March 9-10.

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This two-day workshop integrates virtual classroom and small-group experiences to build upon the knowledge and experience gained in the DISCOVER EXCELLENCE workshop, and focuses on the Systems and Tools diamonds in the Shingo Model. It begins by explaining that all work in an organization is the outcome of a system. Systems must be designed to create a specific end objective; otherwise, they evolve on their own. Systems drive the behavior of people, and variation in behavior leads to variation in results. Organizational excellence requires well-designed systems to drive ideal behaviors that are required to produce sustainable results.

In this workshop, you will:

  • Discover three types of essential systems.
  • Explore five required communication tools for each system.
  • Learn how to create and use system maps.
  • Understand system standard work and how it drives improvement.

This workshop will be held from 9 a.m. to 6 p.m. Eastern Standard Time both days.

The registration fee is $1,400.

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