---
title: Improving the Covid Vaccination Process (Webinar Recording)
description: We are pleased to share the audio recording of the 90-minute session with you here. We hope it inspires you to improve your vaccination process and to share your progress with others.
image: https://www.valuecapturellc.com/hubfs/Habitual-Excellence-Episode-Cover-Image-2-900x313.jpg
---

# Improving the Covid Vaccination Process (Webinar Recording)

January 22, 2021   
 Written by Mark Graban

## Listen:

*Scroll down for a transcript, how to subscribe, and more*

This is a bonus episode of [Habitual Excellence](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/), presented by Value Capture.

Yesterday, we presented (in partnership with [KaiNexus](https://kainexus.com/) and [Catalysis](http://createvalue.org/)), a panel discussion webinar on a very timely and important topic:

#### Improving the COVID Vaccination Process: Lessons from the Field

We are pleased to share the audio recording of the 90-minute session with you here. We hope it inspires you to improve your vaccination process and to share your progress with others.[ Let us know if Value Capture can help you](https://valuecapturellc.com/contact/) with this important work.

The safe and prompt administration of the COVID vaccines is one of the most critical issues today in global public health.

In this discussion, healthcare leaders from the private and public sectors will share their experiences with the COVID vaccine administration processes — what is working, what is not, and how Lean is helping make these processes better.

The objective of this webinar is to share the lessons these leaders have learned and continue to learn, in near real time, so that others dealing with their own vaccine administration challenges can benefit from and contribute to this discussion. We anticipate informative and lively discussions, with ample opportunity for Q&A.

### Our panelists:

**Secretary [Daniel Carey](https://www.linkedin.com/in/ACoAAAMrivAB0FiCEKzAzdjPpSyXeH4wxlT8Pps), MD  
**Secretary of Health and Human Resources  
Commonwealth of Virginia

**[Penelope (Penny) Iannelli, LSSMBB,PMP](https://www.linkedin.com/in/ACoAAAEmzrQBrG-tpxKSYZE6zD9ThJyM0XVNpNI)  
**Chief Transformation Officer  
UMass Memorial Health Care

**[Lisa Malosh](https://www.linkedin.com/in/ACoAAAWillkBwBqouHhTXODHY58QTlZ02YPqRzU)  
**Senior Director, Organizational Improvement  
Presbyterian SeniorCare Network

**[Shlomit Schaal, MD, PhD, MHCM](https://www.linkedin.com/in/ACoAACG7meABDeY0eUl9_2uKlVpdid7Qo2L4ppo)  
**Professor and Chair of the Department of Ophthalmology & Visual Sciences  
UMass Medical School

Moderated by [Mark Graban](https://valuecapturellc.com/staff/mark-graban/)

---

## Video:

Courtesy of KaiNexus:

 

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[Click to visit the main Habitual Excellence podcast page](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/).

---

Subscribe:

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---

---

## Transcript

 

[Podcast](https://www.valuecapturellc.com/blog/tag/podcast), [Paul O'Neill](https://www.valuecapturellc.com/blog/tag/paul-oneill)

![Mark Graban](https://www.valuecapturellc.com/hubfs/Mark%20Graban%20Chair%20Lean%20Head%20Square%20600.jpg)

#### Written by [ Mark Graban ](https://www.valuecapturellc.com/blog/author/mark-graban)

Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."

##### Like it? Share it:

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