Posts by Mark Graban
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 16 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. Full Bio
Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
January 12, 2023Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #75 of Habi...
Washington Health System CEO Brook Ward on Innovation and Iteration for Nursing and Patient Care
December 7, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #74 of Habi...
Value Capture Core Concepts Roundup - Healthcare Improvement
November 29, 2022Thanks for reading our Value Capture blog! We hope you find our posts to be informative and interesting. We also share a...
HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
November 2, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #73 of Habi...
The Connections Between Joy in Work and Habitual Excellence
October 4, 2022As I wrote about in May, Ken Segel (our CEO) and I were invited to speak together at the Michigan Lean Consortium's annu...
Would You Ever Post a Psychological Safety Cross?
September 13, 2022Many hospitals have adopted a practice that most likely started in manufacturing. On their huddle boards, or team metric...
Psychological Safety Means It's Safe to Ask for Help When You're Unsure
August 29, 2022Our definition of a phrase that's very important to us starts with: Psychological safety is “the belief that the environ...
Do You Know Your Hospital's DART Rate? How Do You Measure Up?
August 8, 2022On Thursday, Ken Segel (CEO of Value Capture) and I will be giving a talk that we were invited to give at the annual Mic...
Leading With Safety: Leah Binder and Dr. Rick Shannon
July 25, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #71 of Habi...
Dr. David Zaas on Lean Management Systems in Healthcare
July 19, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #70 of Habi...