Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
January 12, 2023

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #75 of Habi...

Value Capture Core Concepts Roundup - Healthcare Improvement
Value Capture Core Concepts Roundup - Healthcare Improvement
November 29, 2022

Thanks for reading our Value Capture blog! We hope you find our posts to be informative and interesting. We also share a...

HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
November 2, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #73 of Habi...

The Connections Between Joy in Work and Habitual Excellence
The Connections Between Joy in Work and Habitual Excellence
October 4, 2022

As I wrote about in May, Ken Segel (our CEO) and I were invited to speak together at the Michigan Lean Consortium's annu...

Would You Ever Post a Psychological Safety Cross?
Would You Ever Post a Psychological Safety Cross?
September 13, 2022

Many hospitals have adopted a practice that most likely started in manufacturing. On their huddle boards, or team metric...

Psychological Safety Means It's Safe to Ask for Help When You're Unsure
Psychological Safety Means It's Safe to Ask for Help When You're Unsure
August 29, 2022

Our definition of a phrase that's very important to us starts with: Psychological safety is “the belief that the environ...

Do You Know Your Hospital's DART Rate? How Do You Measure Up?
Do You Know Your Hospital's DART Rate? How Do You Measure Up?
August 8, 2022

On Thursday, Ken Segel (CEO of Value Capture) and I will be giving a talk that we were invited to give at the annual Mic...

Leading With Safety: Leah Binder and Dr. Rick Shannon
Leading With Safety: Leah Binder and Dr. Rick Shannon
July 25, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #71 of Habi...

Dr. David Zaas on Lean Management Systems in Healthcare
Dr. David Zaas on Lean Management Systems in Healthcare
July 19, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #70 of Habi...