The Connections Between Joy in Work and Habitual Excellence
The Connections Between Joy in Work and Habitual Excellence
October 4, 2022

As I wrote about in May, Ken Segel (our CEO) and I were invited to speak together at the Michigan Lean Consortium's annu...

Would You Ever Post a Psychological Safety Cross?
Would You Ever Post a Psychological Safety Cross?
September 13, 2022

Many hospitals have adopted a practice that most likely started in manufacturing. On their huddle boards, or team metric...

Psychological Safety Means It's Safe to Ask for Help When You're Unsure
Psychological Safety Means It's Safe to Ask for Help When You're Unsure
August 29, 2022

Our definition of a phrase that's very important to us starts with: Psychological safety is “the belief that the environ...

Do You Know Your Hospital's DART Rate? How Do You Measure Up?
Do You Know Your Hospital's DART Rate? How Do You Measure Up?
August 8, 2022

On Thursday, Ken Segel (CEO of Value Capture) and I will be giving a talk that we were invited to give at the annual Mic...

Leading With Safety: Leah Binder and Dr. Rick Shannon
Leading With Safety: Leah Binder and Dr. Rick Shannon
July 25, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #71 of Habi...

Dr. David Zaas on Lean Management Systems in Healthcare
Dr. David Zaas on Lean Management Systems in Healthcare
July 19, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #70 of Habi...

Dr. Susan Moffatt-Bruce on the Science and Culture of Continuous Improvement
Dr. Susan Moffatt-Bruce on the Science and Culture of Continuous Improvement
June 13, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #69 of Habi...

Value Capture at the Lean Healthcare Transformation Summit 2022
Value Capture at the Lean Healthcare Transformation Summit 2022
June 6, 2022

Will you be at the Lean Healthcare Transformation, hosted by Catalysis, this week? A large group of us from Value Captur...

Jeff Hunter on Managing Strategy with Focus and Agility
Jeff Hunter on Managing Strategy with Focus and Agility
May 31, 2022

Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #68 of Habi...