Posts by Mark Graban
Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
Paul O'Neill on Creating an Injury-Free Workplace in Healthcare
November 29, 2021Thanks to my Value Capture colleague Vickie Pisowicz for pointing me to a video of some remarks made by the late Paul H....
Lisa Beckwith on the Relationship Between the Shingo Principles "Respect Every Individual" and "Focus on Process"
November 15, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #55 of Habitual Excell...
Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
November 11, 2021A while back, I got an email from a Lean process improvement facilitator at a U.S. hospital. Her question was about the ...
Respect Every Individual Patient: Disposable MRI Hijabs
November 10, 2021In the Lean methodology, we often talk about the need to have and practice "respect for people" – a phrase that comes fr...
Uncommon Leadership — Lasting Impact and Paul O'Neill [eBook Excerpt #4]
November 3, 2021Value Capture is pleased to share another excerpt, our fourth, from the free eBook, Lasting Impact: Leaders Share Lesson...
Applying Lessons from Autoliv (Manufacturing) to Intermountain Healthcare: Scott Saxton
November 1, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #54 of Habitual Excell...
Reviewing a Free Course on "3 Systems" for Transformation
October 28, 2021Did you know that Value Capture has a short (and FREE) online course about systems and transformation? It's called "3 Sy...
Bill Boyd on His New Role as Director of Innovation, Learning and Networks
October 19, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #53 of Habitual Excell...
Leadership for Equality and More -- The Lasting Impact of Paul H. O'Neill, Sr. [eBook Excerpt #3]
October 14, 2021Value Capture is pleased to share another excerpt from the free eBook, Lasting Impact: Leaders Share Lessons from Paul H...
Interview with Dr. Patrick Conway, CEO of Care Solutions at Optum
October 4, 2021Listen Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #52 of Habitual Excelle...