--- title: "Applying Lessons from Autoliv (Manufacturing) to Intermountain Healthcare: Scott Saxton" description: Our guest is Scott Saxton, Assistant Vice President of Continuous Improvement at Intermountain Healthcare. Scott started his career in manufacturing, at an outstanding company and Lean exemplar, Autoliv — an airbag supplier to many companies. image: https://www.valuecapturellc.com/hubfs/Habitual%20Excellence%20Episode%20Cover%20Image.webp --- # Applying Lessons from Autoliv (Manufacturing) to Intermountain Healthcare: Scott Saxton November 1, 2021 Written by Mark Graban ## Listen: *Scroll down for a transcript, video, how to subscribe, and more* ## Notes: Welcome to Episode #54 of [Habitual Excellence](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/), presented by [Value Capture](https://valuecapturellc.com/). ![Scott Saxton Habitual Excellence Podcast](https://www.valuecapturellc.com/hs-fs/hubfs/Scott%20Saxton%20Habitual%20Excellence%20Podcast.jpg?width=234&name=Scott%20Saxton%20Habitual%20Excellence%20Podcast.jpg)In today's episode, our guest is [Scott Saxton](https://www.linkedin.com/in/scott-saxton-4580a322/), Assistant Vice President of Continuous Improvement at Intermountain Healthcare. Scott started his career in manufacturing, at an outstanding company and [Lean exemplar, Autoliv](https://www.lean.org/the-lean-post/articles/autoliv-giving-power-to-the-people/) — an airbag supplier to many companies. Previous guests who talked about Intermountain Healthcare were [Dr. Matt Pollard](https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) and [Timothy Pehrson](https://www.valuecapturellc.com/blog/timothy-pehrson-president-and-ceo-of-integris-health-on-leading-the-improvement-charge), if you want to listen to those episodes.  In the episode, Scott discusses the lessons, mindsets, and practices that are transferrable from manufacturing into healthcare with our host, [Mark Graban. ](https://www.valuecapturellc.com/team/mark-graban)Other topics and questions include: - How would you summarize what you learned working at Autoliv for 20 years — things you learned that ended up being relevant in healthcare? - “Totally changed the way I manage” - “Never told us what to do” — taught principles, trust, culture - “Allowed me to experiment” - Autoliv CEO wanted him to help Intermountain reduce costs, as a key supplier to them - “If you don’t have support at the top… this is hard to do - Small continuous improvement ideas from every person -- [Idea Systems](https://catalyst.nejm.org/doi/full/10.1056/CAT.20.0455) - What was it like for you, transitioning to healthcare? - Performance Boards - what are those and how are they used? - "Are we winning today?" How do we know? - Tell me about Daily Tiered Escalation Huddles… - What is the [Intermountain Operating Model](https://static1.squarespace.com/static/5820f0cb440243808e75e27e/t/5b19ff97758d468f46571793/1528430535780/2+Intermountain+Final+%281%29.pdf)? - 7 key systems: strategy (what does winning look like?), make it visual, engage the team, following up as leaders… ![Intermountain Operating Model](https://www.valuecapturellc.com/hs-fs/hubfs/Intermountain%20Operating%20Model.jpg?width=2250&name=Intermountain%20Operating%20Model.jpg) - When people ask you, “how do we get the senior leaders on board?” - your reply is what? --- ## Watch the Episode:   --- ## Quotes: !["[My mentor from Toyota] totally changed the way I manage. He never told us what to do. He only taught us the principles of continuous improvement and lean — and engagement and trust and all those things that really get a good culture going in an organization." ](https://www.valuecapturellc.com/hubfs/Scott%20Saxton%20Habitual%20Excellence%201-jpg.jpeg) !["I was just very fortunate to work for an organization and have leaders that allowed me to experiment. And I often failed. I often made mistakes..."](https://www.valuecapturellc.com/hubfs/Scott%20Saxton%20Habitual%20Excellence%202-jpg.jpeg) ## !["If you don't have support at the top, [Lean transformation] is really hard work."](https://www.valuecapturellc.com/hubfs/Scott%20Saxton%20Habitual%20Excellence%203-jpg.jpeg) --- ## Podcast Main Page: [Click to visit the main Habitual Excellence podcast page](https://valuecapturellc.com/thought-leadership/our-podcast-habitual-excellence/). --- ## Subscribe: To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast. [![Subscribe or Follow - Habitual Excellence Podcast, Presented by Value Capture](https://no-cache.hubspot.com/cta/default/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1.png)](https://cta-redirect.hubspot.com/cta/redirect/5436566/8f2c6b31-ec1d-464b-a58e-665ee2313fe1) --- ## Transcript:   [Podcast](https://www.valuecapturellc.com/blog/tag/podcast), [Continuous Improvement](https://www.valuecapturellc.com/blog/tag/continuous-improvement), [Management System](https://www.valuecapturellc.com/blog/tag/management-system), [Patient Safety](https://www.valuecapturellc.com/blog/tag/patient-safety), [Healthcare Safety](https://www.valuecapturellc.com/blog/tag/healthcare-safety), [Employee Safety](https://www.valuecapturellc.com/blog/tag/employee-safety), [Huddles](https://www.valuecapturellc.com/blog/tag/huddles) ![Mark Graban](https://www.valuecapturellc.com/hubfs/Mark%20Graban%20Chair%20Lean%20Head%20Square%20600.jpg) #### Written by [ Mark Graban ](https://www.valuecapturellc.com/blog/author/mark-graban) Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation." ##### Like it? Share it: [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/lessons-manufacturing-autoliv-intermountain-healthcare-scott-saxton-lean) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/lessons-manufacturing-autoliv-intermountain-healthcare-scott-saxton-lean) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/lessons-manufacturing-autoliv-intermountain-healthcare-scott-saxton-lean) ### You may also like [Dr. Matt Pollard, Quality Improvement & Lean at Intermountain Healthcare ](https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) ##### [Dr. Matt Pollard, Quality Improvement & Lean at Intermountain Healthcare](https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) 23 March, 2021 [Read this article](https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/dr-matt-pollard-quality-improvement-lean-at-intermountain-healthcare) [Timothy Pehrson, President and CEO of INTEGRIS Health on Leading the Improvement Charge ](https://www.valuecapturellc.com/blog/timothy-pehrson-president-and-ceo-of-integris-health-on-leading-the-improvement-charge) ##### [Timothy Pehrson, President and CEO of INTEGRIS Health on Leading the Improvement Charge](https://www.valuecapturellc.com/blog/timothy-pehrson-president-and-ceo-of-integris-health-on-leading-the-improvement-charge) 27 July, 2021 [Read this article](https://www.valuecapturellc.com/blog/timothy-pehrson-president-and-ceo-of-integris-health-on-leading-the-improvement-charge) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/timothy-pehrson-president-and-ceo-of-integris-health-on-leading-the-improvement-charge) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/timothy-pehrson-president-and-ceo-of-integris-health-on-leading-the-improvement-charge) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/timothy-pehrson-president-and-ceo-of-integris-health-on-leading-the-improvement-charge) [Rachna Shah, Ph.D. on Lean in Academia and the Role of Leadership ](https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) ##### [Rachna Shah, Ph.D. on Lean in Academia and the Role of Leadership](https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) 1 December, 2020 Listen: Scroll down for a transcript, how to subscribe, and more [Read this article](https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) [Twitter ](https://twitter.com/intent/tweet?url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) [LinkedIn ](https://www.linkedin.com/shareArticle?mini=true&url=https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) [Facebook ](https://www.facebook.com/sharer/sharer.php?u=https://www.valuecapturellc.com/blog/habitual-excellence-episode-29-rachna-shah-ph-d-on-lean-in-academia-and-the-role-of-leadership) #### Submit a comment ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Mark Graban", "url" : "https://www.valuecapturellc.com/blog/author/mark-graban" }, "dateModified" : "2021-11-02T18:19:56.775Z", "datePublished" : "2021-11-02T02:21:30.000Z", "headline" : "Applying Lessons from Autoliv (Manufacturing) to Intermountain Healthcare: Scott Saxton", "image" : [ "https://www.valuecapturellc.com/hubfs/Habitual%20Excellence%20Episode%20Cover%20Image.webp" ], "mainEntityOfPage" : { "@id" : "https://www.valuecapturellc.com/blog/lessons-manufacturing-autoliv-intermountain-healthcare-scott-saxton-lean", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.valuecapturellc.com/hubfs/social-suggested-images/www.valuecapturellc.comhs-fshubfsValue%20Capture%20White%20Logo%20Transparent-3.png" }, "name" : "Value Capture" } } ```