Posts by Mark Graban
Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."
Dr. Fred Pinto on Lean Leadership, Improving Cancer Care in Brazil
September 20, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #51 of Habitual Excell...
This Friday, Let's #UniteForSafeCare [Event]
September 14, 2021On September 17, 2021, our friends and partners at the Patient Safety Movement Foundation are hosting this free virtual ...
Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice
September 6, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #50 of Habitual Excell...
Ken Segel on the Shingo Principle of "Create Value for the Customer"
August 23, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #49 of Habitual Excell...
Zero Harm — Lasting Impact: Leaders Share Lessons from Paul H. O’Neill, Sr. [eBook Excerpt]
August 17, 2021The leadership lessons that Paul O'Neill taught us are timeless. Our eBook, Lasting Impact, written by George Taninecz, ...
Should Our Health System Require / Mandate Covid Vaccination for All Staff and Providers?
August 12, 2021Many healthcare leaders are asking that question about vaccine requirements or mandates these days. Many of them are say...
Samuel Ashby, Legacy Health, on Fostering a Resilient Culture in Healthcare
August 9, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #48 of Habitual Excell...
Timothy Pehrson, President and CEO of INTEGRIS Health on Leading the Improvement Charge
July 26, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #47 of Habitual Excell...
Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
July 23, 2021As I blogged about last month, we all (including healthcare organizations) need to treat EVERYBODY with dignity and resp...
Motivational Interviewing: The Key to Effective Conversations About Change [Webinar, July 28]
July 15, 2021Please join Paola Torres, Sr. Performance Improvement Manager at Healthfirst, July 28, 2021, 1:00 p.m. - 2:00 p.m. EDT, ...