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This short bonus episode brings us the words of the late Paul O’Neill, Sr.
The clip is part of Episode #1 of the podcast series.
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Automated Transcript (Click Anywhere to Play Audio):

Written by Mark Graban
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 16 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare. Full Bio
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