This short bonus episode brings us the words of the late Paul O’Neill, Sr.
The clip is part of Episode #1 of the podcast series.
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Automated Transcript (Click Anywhere to Play Audio):
Written by Mark Graban
Mark Graban has served healthcare clients since 2005. Mark is internationally recognized as a leading author and speaker on Lean healthcare. His latest book is "The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation."