Scroll down for a transcript, how to subscribe, and more
Welcome to Episode #13 of Habitual Excellence, presented by Value Capture.
Joining us today is Steven J. Spear, a Senior Lecturer at MIT's Sloan School of Management and Senior Fellow at the Institute for Healthcare Improvement. His book, The High Velocity Edge, has won the Philip Crosby Medal from the American Society for Quality (ASQ) in 2011. Spear has a doctorate from Harvard Business School, a master’s in engineering and in management from MIT, and a bachelor’s degree in economics from Princeton. He's also the creator of See to Solve and is principal in his firm HVELLC.
Today, host Mark Graban talks to Steve about his experiences working with, and learning from, Paul O'Neill during his time as CEO at Alcoa. Steve connects important dots between organizations like Toyota, the U.S. Navy, Alcoa, and healthcare organizations that are seeking habitual excellence. How can we learn and evolve rapidly in this era of Covid-19? They talk about this and more, in an episode that was recorded in mid May.
Watch on YouTube
To make sure you don't miss an episode, be sure to subscribe today! Please rate and review the podcast.
Written by Mark Graban
Mark Graban is a Senior Advisor for Value Capture and has served healthcare clients for over 15 years. Mark is internationally recognized as a leading author and speaker on Lean healthcare.