If a Process Improves and Nobody Hears About It, Did It Really Happen?
If a Process Improves and Nobody Hears About It, Did It Really Happen?
April 6, 2026

Somewhere in your health system right now, a team is doing something remarkable. They spent a week last month rethinking...

Going, Seeing, and Remembering: My First “Go See” with Value Capture
Going, Seeing, and Remembering: My First “Go See” with Value Capture
September 30, 2025

Walking onto the grounds of the University of Virginia last month felt both new and familiar. I was there for the two-da...