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Why Leaders Need to Go and See Front-line Work
Why Leaders Need to Go and See Front-line Work
June 27, 2023

I am starting this post with a very obvious statement. Leading a complex organization, such as a hospital or health syst...

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Closing Gaps Within and Without: A Leader's Reflection on Assumption, Fear, and Taking Action, Habitually
Closing Gaps Within and Without: A Leader's Reflection on Assumption, Fear, and Taking Action, Habitually
May 15, 2023

This is the sixth and final post in the series, this time written by Value Capture CEO Ken Segel. In my colleagues’ prev...

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Respect Every Individual and Engage Them to Achieve a Culture of Safety and Inclusion
Respect Every Individual and Engage Them to Achieve a Culture of Safety and Inclusion
May 10, 2023

This is the third post in the #RootCauseRacism series. I am excited to share with you the power of developing healthcare...

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Lisa Beckwith on the Relationship Between the Shingo Principles "Respect Every Individual" and "Focus on Process"
Lisa Beckwith on the Relationship Between the Shingo Principles "Respect Every Individual" and "Focus on Process"
November 15, 2021

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #55 of Habitual Excell...

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Respect Every Individual Patient: Disposable MRI Hijabs
Respect Every Individual Patient: Disposable MRI Hijabs
November 10, 2021

In the Lean methodology, we often talk about the need to have and practice "respect for people" – a phrase that comes fr...

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