Respect Every Individual Patient: Disposable MRI Hijabs
Respect Every Individual Patient: Disposable MRI Hijabs
November 10, 2021

In the Lean methodology, we often talk about the need to have and practice "respect for people" – a phrase that comes fr...

Why (and How) We Do a Pulse Check of Every Team Member Each Week
Why (and How) We Do a Pulse Check of Every Team Member Each Week
September 27, 2021

Do you proactively keep in touch with how your team is doing in real time? At Value Capture, we do so on a weekly basis....

Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
July 23, 2021

As I blogged about last month, we all (including healthcare organizations) need to treat EVERYBODY with dignity and resp...

“Respect Every Individual” – The Obligation to Act
“Respect Every Individual” – The Obligation to Act
June 30, 2021

The beating heart of Value Capture — our philosophy, our approach, our team — is respect.  Not just respect in a kind of...