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Improving Patient and Staff Safety With DEIA and Psychological Safety
Improving Patient and Staff Safety With DEIA and Psychological Safety
May 11, 2023

The fourth blog post in the #RootCauseRacism series. Adverse events during hospitalization are a major cause of patient ...

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Envisioning Systematically Safe Spaces
Envisioning Systematically Safe Spaces
May 8, 2023

This is the first post in the #RootCauseRacism series that runs through May 15th. It excites me to collaborate with the ...

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Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
July 23, 2021

As I blogged about last month, we all (including healthcare organizations) need to treat EVERYBODY with dignity and resp...

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“Respect Every Individual” – The Obligation to Act
“Respect Every Individual” – The Obligation to Act
June 30, 2021

The beating heart of Value Capture — our philosophy, our approach, our team — is respect. Not just respect in a kind of ...

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