Leadership (2)
Envisioning Systematically Safe Spaces
May 8, 2023This is the first post in the #RootCauseRacism series that runs through May 15th. It excites me to collaborate with the ...
Understanding Moral Injury in Healthcare with Wendy Dean, MD
February 8, 2023Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #77 of Habi...
Webinar Preview: Why Does the U.S. Need a National Patient Safety Board?
January 12, 2023Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #75 of Habi...
Washington Health System CEO Brook Ward on Innovation and Iteration for Nursing and Patient Care
December 7, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #74 of Habi...
HSS CEO Lou Shapiro on Culture as Strategy & How to Sustain Habitual Excellence
November 2, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #73 of Habi...
Lessons From the Paul O'Neill Leadership Playbook [Transcript]
October 27, 2022Recently, Ken Segel and Mark Graban (both from Value Capture) presented a webinar titled: Seizing the Healthcare Safety ...
The Connections Between Joy in Work and Habitual Excellence
October 4, 2022As I wrote about in May, Ken Segel (our CEO) and I were invited to speak together at the Michigan Lean Consortium's annu...
Solve your biggest problem NOW: Resisting amnesia to get results and change the future
September 28, 2022A warning for health care leaders comes from two sources, one familiar, one less so. The first is the representative fro...
How Part of Duke Health Reduced Nurse Turnover from 75% to 19% in Just One Year
August 15, 2022During the 2022 Catalysis Lean Healthcare Transformation Summit, Duke HomeCare & Hospice (DHCH) was one of two Value...
Leading With Safety: Leah Binder and Dr. Rick Shannon
July 25, 2022Listen: Scroll down for a transcript, video, how to subscribe, and more Episode Synopsis: Welcome to Episode #71 of Habi...