Posts by Ken Segel
Ken Segel is a co-founding principal of Value Capture and serves as Chief Executive Officer and Managing Director of the firm. Full Bio
4 Actions to Reduce Medical Errors in U.S. Hospitals -- The Story Behind the Article
April 28, 2022I'm happy to share that Dr. John Toussaint and I recently had an article published by the Harvard Business Review: 4 Act...
A National Patient Safety Board - A Key to Fix the National Strategy to Healthcare Safety
February 24, 2022Could a National Patient Safety Board Be a Key to Fixing our National Strategy for Healthcare Safety? We Think So. Our f...
Life and Death and Leadership: Safety in Seconds and Centuries
February 7, 2022In retrospect, I heard it. A low rumble in the distance as I shoveled snow on the morning of the last Friday of January ...
Use Your Crisis Muscles to Accelerate Your Organizational Excellence Journey [Webinar Recording]
December 15, 2021I was recently invited by our friends and partners at the Shingo Institute to present a webinar titled "Use Your Crisis ...
Hospital Command Centers: Keep What's Best and Improve the Rest
May 6, 2021Your Crisis Operations System Works Because It Breaks Through What Doesn’t Work in Normal Operations. Now Make It Sustai...
Value Capture Welcomes Gerald Harris
October 15, 2020Value Capture is so pleased to welcome Gerald Harris, who joins as a Senior Advisor. Gerald has over 25 years of leaders...
Clinicians, Specialty Fault Lines, and Habitual Excellence
August 24, 2020The first time I learned what the various medical specialties think of each other when they are not at their most genero...
It's Everyone's Job to Demonstrate What Excellence Looks Like
July 29, 2020In 2009, Paul O'Neill gave a speech to the Tennessee Hospital Association, titled, "The Irreducible Components of Leader...
A Guide to the Life and Work of Paul H. O’Neill
July 1, 2020Indiana University created “A Guide to the Life and Work of Paul H. O’Neill” on its IU Libraries site. This resource con...
Health Care Workers Protect Us. It’s Time to Protect Them.
June 19, 2020Value Capture Managing Director Ken Segel and Catalysis Executive Chairman John Toussaint, MD co-authored this article, ...