Hospital Command Centers: Keep What's Best and Improve the Rest
Hospital Command Centers: Keep What's Best and Improve the Rest
May 6, 2021

Your Crisis Operations System Works Because It Breaks Through What Doesn’t Work in Normal Operations. Now Make It Sustai...

Value Capture Welcomes Gerald Harris
Value Capture Welcomes Gerald Harris
October 15, 2020

Value Capture is so pleased to welcome Gerald Harris, who joins as a Senior Advisor. Gerald has over 25 years of leaders...

Clinicians, Specialty Fault Lines, and Habitual Excellence
Clinicians, Specialty Fault Lines, and Habitual Excellence
August 24, 2020

The first time I learned what the various medical specialties think of each other when they are not at their most genero...

It's Everyone's Job to Demonstrate What Excellence Looks Like
It's Everyone's Job to Demonstrate What Excellence Looks Like
July 29, 2020

In 2009, Paul O'Neill gave a speech to the Tennessee Hospital Association, titled, "The Irreducible Components of Leader...

A Guide to the Life and Work of Paul H. O’Neill
A Guide to the Life and Work of Paul H. O’Neill
July 1, 2020

Indiana University created “A Guide to the Life and Work of Paul H. O’Neill” on its IU Libraries site. This resource con...

Health Care Workers Protect Us. It’s Time to Protect Them.
Health Care Workers Protect Us. It’s Time to Protect Them.
June 19, 2020

Value Capture Managing Director Ken Segel and Catalysis Executive Chairman John Toussaint, MD co-authored this article, ...

Do You Know Your DART Rate?
Do You Know Your DART Rate?
May 21, 2020

Healthcare Worker Safety and OSHA Resources OSHA, the Occupational Safety and Health Administration, exists to ensure sa...

What Can Leaders Learn? What Can Leaders Do?
What Can Leaders Learn? What Can Leaders Do?
April 29, 2020

Health Care Wasn’t Safe For Patients or Caregivers Before COVID-19 For years before COVID-19, our industry accounted for...

High Reliability Organizations and the Value of Preoccupation of Failure
High Reliability Organizations and the Value of Preoccupation of Failure
April 14, 2020

High Reliability Organizations (HROs) approach harm and the risk of harm differently, with the goal, plan, systems and m...

"Your Aim Must Be to Be the Best in the World at Everything You Do"*
"Your Aim Must Be to Be the Best in the World at Everything You Do"*
October 10, 2019

Indiana University has renamed its School of Public and Environmental Affairs as the Paul H. O’Neill School of Public an...