Posts by Ken Segel
Ken Segel is a co-founding principal of Value Capture and serves as Chief Executive Officer and Managing Director of the firm. Full Bio
Now, How Do We Do It? How Lean Healthcare Organizations Should Adjust to Massively Outperform
October 10, 2023The following blog post, part 3 of 3, summarizes Ken Segel's keynote address at the annual CLEAR Symposium in Chicago on...
Ownership, Simplicity and Clarity: How Lean Healthcare Organizations Should Adjust to Massively Outperform
September 6, 2023The following blog post, part 2 of 3, summarizes Ken Segel’s keynote address at the annual CLEAR Research Symposium in C...
How "Lean" Healthcare Organizations Should Adjust to Massively Outperform
August 9, 2023The following blog post, part 1 of 3, summarizes Ken Segel’s keynote address at the annual CLEAR Research Symposium in C...
Closing Gaps Within and Without: A Leader's Reflection on Assumption, Fear, and Taking Action, Habitually
May 15, 2023This is the sixth and final post in the series, this time written by Value Capture CEO Ken Segel. In my colleagues’ prev...
Is “Pancake Syrup” an Answer to American Healthcare’s Woes, from Safety to the Cost Crisis?
April 11, 2023We all know the major challenges of leading a healthcare delivery system in 2023. Most health systems have huge fiscal c...
How to Define Your Leadership Legacy: Free Lessons from Southwest Airlines and the New York Times
January 24, 2023“I never would have come to work if I’d known it was to face this XXXX” – Southwest Airlines ticket counter rep, Pittsbu...
Solve your biggest problem NOW: Resisting amnesia to get results and change the future
September 28, 2022A warning for health care leaders comes from two sources, one familiar, one less so. The first is the representative fro...
4 Actions to Reduce Medical Errors in U.S. Hospitals -- The Story Behind the Article
April 28, 2022I'm happy to share that Dr. John Toussaint and I recently had an article published by the Harvard Business Review: 4 Act...
A National Patient Safety Board - A Key to Fix the National Strategy to Healthcare Safety
February 24, 2022Could a National Patient Safety Board Be a Key to Fixing our National Strategy for Healthcare Safety? We Think So. Our f...
Life and Death and Leadership: Safety in Seconds and Centuries
February 7, 2022In retrospect, I heard it. A low rumble in the distance as I shoveled snow on the morning of the last Friday of January ...