Posts by Melissa Moore
Ms. Moore’s responsibilities center on marketing and communications. Prior to joining Value Capture, she served as a Marketing Manager at Reed Smith, a global law firm. Other career steps include: co-founding and operating a trend-setting coffeehouse; securities lawyer; and, service and equipment sales.
Highlights from “Create Value for the Customer” Shingo Principle Episode
September 9, 2021As a Licensed Affiliate of the Shingo Institute, Value Capture is proud to teach the Shingo Model framework and Guiding ...
Work is Really Difficult for Nurses Right Now. We Can’t Just Return to the Old Normal.
August 26, 2021Despite the horrible darkness of COVID, it has shined a very bright light on the courage, dedication and loving care for...
Highlights from “Fixing Healthcare from the Inside” Webinar
August 2, 2021Value Capture Senior Advisor Vickie Pisowicz recently joined Dr. Steve Spear, Senior Lecturer at MIT's Sloan School of M...
Highlights of “Create Constancy of Purpose” Shingo Principle Video
July 19, 2021As a Licensed Affiliate of the Shingo Institute, Value Capture has taught the Shingo Model framework and Guiding Princip...
“Respect Every Individual” – The Obligation to Act
June 30, 2021The beating heart of Value Capture — our philosophy, our approach, our team — is respect. Not just respect in a kind of ...
Transformational Leadership Cannot be Delegated
June 15, 2021Leaders and employees throughout every healthcare organization know too well how precious time really is - and how often...
The Value Capture Team Reflects on Paul O’Neill, Sr.
April 23, 2021April 18, 2021 marked the first year since cancer took Paul O’Neill, Sr. The Value Capture team came together the Friday...
The Newest Findings from CLEAR on Lean Management and Hospital Performance
March 19, 2021(See April 27, 2021 press release from The Joint Commission on this study). “In the United States, the triple aim of imp...
Excellence Lives On: A Pittsburgh Remembrance of Paul O’Neill, Sr.
January 15, 2021Paul O’Neill was not a native of Pittsburgh, but he became deeply woven into the fabric here, first as the CEO of Alcoa,...
Does Your Healthcare System Have the Excellence Culture to Attract and Retain Employees?
January 13, 2021According to a recent article in the Wall Street Journal (Jobs in 2029: Health Care Booms, Employers Want More, Jan. 8, ...