My Summary of the Paul O’Neill “Playbook for Habitual Excellence”
My Summary of the Paul O’Neill “Playbook for Habitual Excellence”
July 6, 2021

Last year, I had the honor of compiling and editing three speeches by the late Paul O'Neill, Sr. into a book that we cal...

“Respect Every Individual” – The Obligation to Act
“Respect Every Individual” – The Obligation to Act
June 30, 2021

The beating heart of Value Capture — our philosophy, our approach, our team — is respect.  Not just respect in a kind of...

Revisiting an Interview of Paul O'Neill, Sr. From 2011
Revisiting an Interview of Paul O'Neill, Sr. From 2011
June 28, 2021

Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #45 of Habitual Excellence, p...

Are You Creating and Improving These Three Systems for Your Organization?
Are You Creating and Improving These Three Systems for Your Organization?
June 28, 2021

To achieve a state of habitual excellence, an organization needs to have three key systems in place: Work system Improve...

Treating EVERYBODY with Dignity and Respect, During Pride Month and Beyond
Treating EVERYBODY with Dignity and Respect, During Pride Month and Beyond
June 21, 2021

During the month of June, now known and recognized as “Pride Month,” it’s important to step back to reflect on whether o...

Transformational Leadership Cannot be Delegated
Transformational Leadership Cannot be Delegated
June 15, 2021

Leaders and employees throughout every healthcare organization know too well how precious time really is - and how often...