Ken Segel Reflects on Paul O'Neill's Safety and Leadership Principles
Ken Segel Reflects on Paul O'Neill's Safety and Leadership Principles
December 6, 2021

Paul O'Neill, Sr. (1935 - 2020) was an integral mentor and friend of everyone at Value Capture, and he continues to insp...

Paul O'Neill's Keystone Habits from The Power of Habit
Paul O'Neill's Keystone Habits from The Power of Habit
November 29, 2021

In The Power of Habit - Why We Do What We Do in Life and Business, author Charles Duhigg devoted a chapter to Paul O'Nei...

Paul O'Neill on Creating an Injury-Free Workplace in Healthcare
Paul O'Neill on Creating an Injury-Free Workplace in Healthcare
November 29, 2021

Thanks to my Value Capture colleague Vickie Pisowicz for pointing me to a video of some remarks made by the late Paul H....

Leveraging Your Crisis Muscles With the Shingo Guiding Principles
Leveraging Your Crisis Muscles With the Shingo Guiding Principles
November 22, 2021

Ken Segel, Value Capture CEO, will present a Shingo Institute webinar, "Use Your Crisis Muscles to Accelerate Your Opera...

Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
November 11, 2021

A while back, I got an email from a Lean process improvement facilitator at a U.S. hospital. Her question was about the ...

Respect Every Individual Patient: Disposable MRI Hijabs
Respect Every Individual Patient: Disposable MRI Hijabs
November 10, 2021

In the Lean methodology, we often talk about the need to have and practice "respect for people" – a phrase that comes fr...

What We've Shared: Patient Safety, Leadership, and More
What We've Shared: Patient Safety, Leadership, and More
November 8, 2021

In the first installment of what will likely become a bi-weekly series, we re-share some thoughts, links and photos that...