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The Value Capture Blog
To Learn from Mistakes, We Must Share Mistakes When We Discover Them
October 11, 2021We all make mistakes. No one likes making a mistake, and we like even less speaking up and saying, “I’m sorry, but I mad...
Interview with Dr. Patrick Conway, CEO of Care Solutions at Optum
October 4, 2021Listen Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #52 of Habitual Excelle...
A Study in Principles That Drive Habitual Excellence
October 3, 2021Originally published September 2019, updated to include the full text of the post by Geoff Webster. I wrote a post title...
Why (and How) We Do a Pulse Check of Every Team Member Each Week
September 27, 2021Do you proactively keep in touch with how your team is doing in real time? At Value Capture, we do so on a weekly basis....
Dr. Fred Pinto on Lean Leadership, Improving Cancer Care in Brazil
September 20, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #51 of Habitual Excell...
New CDC Data Show Alarming Increases in Healthcare-Associated Infections
September 20, 2021Statement from the Association for Professionals in Infection Control and Epidemiology (APIC) “The new data from the Cen...
A Closer Look at the Shingo Principle “Embrace Scientific Thinking”
September 15, 2021New Year, Same Pattern The school year is starting once again and my family is falling into familiar patterns establishe...
This Friday, Let's #UniteForSafeCare [Event]
September 14, 2021On September 17, 2021, our friends and partners at the Patient Safety Movement Foundation are hosting this free virtual ...
Highlights from “Create Value for the Customer” Shingo Principle Episode
September 9, 2021As a Licensed Affiliate of the Shingo Institute, Value Capture is proud to teach the Shingo Model framework and Guiding ...
Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice
September 6, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #50 of Habitual Excell...