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The Value Capture Blog
Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
July 23, 2021As I blogged about last month, we all (including healthcare organizations) need to treat EVERYBODY with dignity and resp...
Highlights of “Create Constancy of Purpose” Shingo Principle Video
July 19, 2021As a Licensed Affiliate of the Shingo Institute, Value Capture has taught the Shingo Model framework and Guiding Princip...
Motivational Interviewing: The Key to Effective Conversations About Change [Webinar, July 28]
July 15, 2021Please join Paola Torres, Sr. Performance Improvement Manager at Healthfirst, July 28, 2021, 1:00 p.m. - 2:00 p.m. EDT, ...
Fixing Healthcare from the Inside [Webinar, July 22]
July 15, 2021Join Dr. Steve Spear and Value Capture Senior Advisor Vickie Pisowicz, July 22, 2021, 1 p.m. – 2 p.m. EDT, for “Fixing H...
Ken Segel on the Shingo Principle of "Create Constancy of Purpose"
July 12, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #46 of Habitual Excell...
My Summary of the Paul O’Neill “Playbook for Habitual Excellence”
July 6, 2021Last year, I had the honor of compiling and editing three speeches by the late Paul O'Neill, Sr. into a book that we cal...
“Respect Every Individual” – The Obligation to Act
June 30, 2021The beating heart of Value Capture — our philosophy, our approach, our team — is respect. Not just respect in a kind of ...
Revisiting an Interview of Paul O'Neill, Sr. From 2011
June 28, 2021Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #45 of Habitual Excellence, p...
Are You Creating and Improving These Three Systems for Your Organization?
June 28, 2021To achieve a state of habitual excellence, an organization needs to have three key systems in place: Work system Improve...
Treating EVERYBODY with Dignity and Respect, During Pride Month and Beyond
June 21, 2021During the month of June, now known and recognized as “Pride Month,” it’s important to step back to reflect on whether o...