From Pitfalls to Progress: Effective A3 Thinking in Healthcare
From Pitfalls to Progress: Effective A3 Thinking in Healthcare
July 25, 2024

In recent years, we’ve seen more and more healthcare organizations adopt A3 reports and A3 thinking as their problem-sol...

Unlocking Capacity for Future Growth in Healthcare Systems
Unlocking Capacity for Future Growth in Healthcare Systems
June 27, 2024

Times are challenging in the healthcare industry now. Systems are going through mergers and acquisitions, disruptors are...

Navigating Patient Flow Challenges: A Lean Approach to Root-Cause Problem Solving
Navigating Patient Flow Challenges: A Lean Approach to Root-Cause Problem Solving
August 22, 2023

Stop me if you have heard this before in your patient flow improvement work: “We just need to do ______, it’s best pract...

The Power of Near-Miss Reporting: Enhancing Healthcare Quality & Safety
The Power of Near-Miss Reporting: Enhancing Healthcare Quality & Safety
August 2, 2023

In the healthcare field, patient and employee safety is of paramount importance. With human lives at stake, healthcare o...

How to Foster Problem-Solving and Improvement
How to Foster Problem-Solving and Improvement
January 3, 2023

The other morning, I noticed that there was toothpaste smeared on the shower wall and of course this raised questions fo...

The Houston Methodist CEO Stands By Values and Principles
The Houston Methodist CEO Stands By Values and Principles
January 11, 2022

Value Capture, as a firm, is very driven by values and principles. We love it when we see healthcare leaders who likewis...

Hospital Command Centers: Keep What's Best and Improve the Rest
Hospital Command Centers: Keep What's Best and Improve the Rest
May 6, 2021

Your Crisis Operations System Works Because It Breaks Through What Doesn’t Work in Normal Operations. Now Make It Sustai...