Problem Solving
Top 10 Blog Posts of 2023: Healthcare Performance, Leadership, Safety, Racism, and HRO
December 20, 2023Taking a look back at the blog posts Value Capture published this year, I think it’s fair to say that a lot of timely, r...
Navigating Patient Flow Challenges: A Lean Approach to Root-Cause Problem Solving
August 22, 2023Stop me if you have heard this before in your patient flow improvement work: “We just need to do ______, it’s best pract...
The Power of Near-Miss Reporting: Enhancing Healthcare Quality & Safety
August 2, 2023In the healthcare field, patient and employee safety is of paramount importance. With human lives at stake, healthcare o...
Improve Outcomes, Reduce Employee Turnover and Accelerate Innovation with a Daily Engagement System
June 7, 2023A recent survey of more than 18,000 nurses conducted by AMN Healthcare (a U.S. healthcare staffing company) indicates th...
How to Foster Problem-Solving and Improvement
January 3, 2023The other morning, I noticed that there was toothpaste smeared on the shower wall and of course this raised questions fo...
Highlights From “Pursuing Zero Harm: A Powerful Platform for Embedding Lean Capability”
February 1, 2022In 2019, Meghan Scanlon (a former Value Capture advisor) presented a webinar, “Pursuing Zero Harm: A Powerful Platform f...
The Houston Methodist CEO Stands By Values and Principles
January 11, 2022Value Capture, as a firm, is very driven by values and principles. We love it when we see healthcare leaders who likewis...
Hospital Command Centers: Keep What's Best and Improve the Rest
May 6, 2021Your Crisis Operations System Works Because It Breaks Through What Doesn’t Work in Normal Operations. Now Make It Sustai...
Bill Boyd on Improving in an Experimental Way; A3, PDSA, Kata, and More
January 18, 2021Listen: Scroll down for a transcript, how to subscribe, and more Welcome to Episode #32 of Habitual Excellence, presente...