Highlights from “Create Value for the Customer” Shingo Principle Episode
Highlights from “Create Value for the Customer” Shingo Principle Episode
September 9, 2021

As a Licensed Affiliate of the Shingo Institute, Value Capture is proud to teach the Shingo Model framework and Guiding ...

Highlights from “Fixing Healthcare from the Inside” Webinar
Highlights from “Fixing Healthcare from the Inside” Webinar
August 2, 2021

Value Capture Senior Advisor Vickie Pisowicz recently joined Dr. Steve Spear, Senior Lecturer at MIT's Sloan School of M...

Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
July 23, 2021

As I blogged about last month, we all (including healthcare organizations) need to treat EVERYBODY with dignity and resp...

Highlights of “Create Constancy of Purpose” Shingo Principle Video
Highlights of “Create Constancy of Purpose” Shingo Principle Video
July 19, 2021

As a Licensed Affiliate of the Shingo Institute, Value Capture has taught the Shingo Model framework and Guiding Princip...

My Summary of the Paul O’Neill “Playbook for Habitual Excellence”
My Summary of the Paul O’Neill “Playbook for Habitual Excellence”
July 6, 2021

Last year, I had the honor of compiling and editing three speeches by the late Paul O'Neill, Sr. into a book that we cal...

“Respect Every Individual” – The Obligation to Act
“Respect Every Individual” – The Obligation to Act
June 30, 2021

The beating heart of Value Capture — our philosophy, our approach, our team — is respect.  Not just respect in a kind of...

Are You Creating and Improving These Three Systems for Your Organization?
Are You Creating and Improving These Three Systems for Your Organization?
June 28, 2021

To achieve a state of habitual excellence, an organization needs to have three key systems in place: Work system Improve...

Treating EVERYBODY with Dignity and Respect, During Pride Month and Beyond
Treating EVERYBODY with Dignity and Respect, During Pride Month and Beyond
June 21, 2021

During the month of June, now known and recognized as “Pride Month,” it’s important to step back to reflect on whether o...

Transformational Leadership Cannot be Delegated
Transformational Leadership Cannot be Delegated
June 15, 2021

Leaders and employees throughout every healthcare organization know too well how precious time really is - and how often...