To Learn from Mistakes, We Must Share Mistakes When We Discover Them
To Learn from Mistakes, We Must Share Mistakes When We Discover Them
October 11, 2021

We all make mistakes. No one likes making a mistake, and we like even less speaking up and saying, “I’m sorry, but I mad...

A Study in Principles That Drive Habitual Excellence
A Study in Principles That Drive Habitual Excellence
October 3, 2021

Originally published September 2019, updated to include the full text of the post by Geoff Webster. I wrote a post title...

Why (and How) We Do a Pulse Check of Every Team Member Each Week
Why (and How) We Do a Pulse Check of Every Team Member Each Week
September 27, 2021

Do you proactively keep in touch with how your team is doing in real time? At Value Capture, we do so on a weekly basis....

A Closer Look at the Shingo Principle “Embrace Scientific Thinking”
A Closer Look at the Shingo Principle “Embrace Scientific Thinking”
September 15, 2021

New Year, Same Pattern The school year is starting once again and my family is falling into familiar patterns establishe...

This Friday, Let's #UniteForSafeCare [Event]
This Friday, Let's #UniteForSafeCare [Event]
September 14, 2021

On September 17, 2021, our friends and partners at the Patient Safety Movement Foundation are hosting this free virtual ...

Highlights from “Create Value for the Customer” Shingo Principle Episode
Highlights from “Create Value for the Customer” Shingo Principle Episode
September 9, 2021

As a Licensed Affiliate of the Shingo Institute, Value Capture is proud to teach the Shingo Model framework and Guiding ...

Highlights from “Fixing Healthcare from the Inside” Webinar
Highlights from “Fixing Healthcare from the Inside” Webinar
August 2, 2021

Value Capture Senior Advisor Vickie Pisowicz recently joined Dr. Steve Spear, Senior Lecturer at MIT's Sloan School of M...

Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
Closing Gaps in Care for LGBTQIA+ Patients Through Lean Principles
July 23, 2021

As I blogged about last month, we all (including healthcare organizations) need to treat EVERYBODY with dignity and resp...

Highlights of “Create Constancy of Purpose” Shingo Principle Video
Highlights of “Create Constancy of Purpose” Shingo Principle Video
July 19, 2021

As a Licensed Affiliate of the Shingo Institute, Value Capture has taught the Shingo Model framework and Guiding Princip...