Hospital Command Centers: Keep What's Best and Improve the Rest
Hospital Command Centers: Keep What's Best and Improve the Rest
May 6, 2021

Your Crisis Operations System Works Because It Breaks Through What Doesn’t Work in Normal Operations. Now Make It Sustai...

Nate Hurle on the Covid Vaccination Process at Cleveland Clinic
Nate Hurle on the Covid Vaccination Process at Cleveland Clinic
March 11, 2021

This week, I released an hour-long podcast with Nate Hurle, a Senior Director of Enterprise Continuous Improvement at Cl...

Encouraging Vaccinating Organizations to See, Solve, and Share Process Problems
Encouraging Vaccinating Organizations to See, Solve, and Share Process Problems
February 10, 2021

At Value Capture, we help our clients establish systems that help everybody in an organization to see problems, solve pr...

Improvement Opportunities in the COVID Vaccination Processes
Improvement Opportunities in the COVID Vaccination Processes
February 5, 2021

Health department officials, healthcare providers (current and retired), pharmacists, medical students, EMT’s, and many ...

Improving the COVID Vaccination Process: Lessons from the Field (Recording)
Improving the COVID Vaccination Process: Lessons from the Field (Recording)
January 13, 2021

The safe and prompt administration of the COVID vaccines is one of today's most critical global health issues. We hope y...

Paul Pejsa on Covid-19 Success Stories in Healthcare
Paul Pejsa on Covid-19 Success Stories in Healthcare
August 10, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #14 of Habitual Ex...

Dr. Eric Dickson on CEO Leadership During Covid-19; No Layoffs, No Furloughs
Dr. Eric Dickson on CEO Leadership During Covid-19; No Layoffs, No Furloughs
July 20, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Episode Synopsis: Welcome to Episode #11 of Habitual Ex...

Habitual Excellence Episode #4: Ken Segel on Zero Harm and Theoretical Limits
Habitual Excellence Episode #4: Ken Segel on Zero Harm and Theoretical Limits
June 1, 2020

Listen: Scroll down for a transcript, how to subscribe, and more. Episode Synopsis: Welcome to the fourth episode of Hab...

What Can Leaders Learn? What Can Leaders Do?
What Can Leaders Learn? What Can Leaders Do?
April 29, 2020

Health Care Wasn’t Safe For Patients or Caregivers Before COVID-19 For years before COVID-19, our industry accounted for...