Innovation in Patient Flow: Setting Goals at the Theoretical Limit
Innovation in Patient Flow: Setting Goals at the Theoretical Limit
September 12, 2023

Does the idea of perfect care, zero harm, or 100% compliance give you pause or make you nervous? If so, you are not alon...

The Power of Near-Miss Reporting: Enhancing Healthcare Quality & Safety
The Power of Near-Miss Reporting: Enhancing Healthcare Quality & Safety
August 2, 2023

In the healthcare field, patient and employee safety is of paramount importance. With human lives at stake, healthcare o...

Beyond 'Yes, But Leadership': 10 Steps to Achieve Zero Harm
Beyond 'Yes, But Leadership': 10 Steps to Achieve Zero Harm
May 12, 2023

This is the fifth blog post in the #RootCauseRacism series. In 2001, the "Crossing the Quality Chasm" report highlighted...

We Need to Reduce Healthcare Staff Infections and Injuries — Now and Always
We Need to Reduce Healthcare Staff Infections and Injuries — Now and Always
February 15, 2022

Safety (for patients and for staff) is always on our minds at Value Capture. It's in our organizational DNA. We believe ...

Ron Suskind on the Timeless Principles of Paul O'Neill
Ron Suskind on the Timeless Principles of Paul O'Neill
December 6, 2021

Listen: Scroll down for a transcript, video, how to subscribe, and more Main Episode: Bonus Content: Hear more about how...

Paul O'Neill on Creating an Injury-Free Workplace in Healthcare
Paul O'Neill on Creating an Injury-Free Workplace in Healthcare
November 29, 2021

Thanks to my Value Capture colleague Vickie Pisowicz for pointing me to a video of some remarks made by the late Paul H....