Improving Patient and Staff Safety With DEIA and Psychological Safety
Improving Patient and Staff Safety With DEIA and Psychological Safety
May 11, 2023

The fourth blog post in the #RootCauseRacism series. Adverse events during hospitalization are a major cause of patient ...

Psychological Safety Means It's Safe to Ask for Help When You're Unsure
Psychological Safety Means It's Safe to Ask for Help When You're Unsure
August 29, 2022

Our definition of a phrase that's very important to us starts with: Psychological safety is “the belief that the environ...

Ken Segel on "My Favorite Mistake" Podcast with Mark Graban
Ken Segel on "My Favorite Mistake" Podcast with Mark Graban
April 6, 2022

Value Capture CEO Ken Segel recently was a guest on “My Favorite Mistake,” a podcast hosted by Mark Graban. As Mark desc...

To Learn from Mistakes, We Must Share Mistakes When We Discover Them
To Learn from Mistakes, We Must Share Mistakes When We Discover Them
October 11, 2021

We all make mistakes. No one likes making a mistake, and we like even less speaking up and saying, “I’m sorry, but I mad...

Psychological Safety Means It's Safe to Ask for Help When You're Unsure
Psychological Safety Means It's Safe to Ask for Help When You're Unsure
May 20, 2021

Our definition of a phrase that's very important to us starts with: Psychological safety is “the belief that the environ...

Learning Your Way to Perfection
Learning Your Way to Perfection
February 26, 2021

In order to seek perfection, intentional systems and safety must both exist, and when they do, that’s when you’ll be exc...