Safety (4)
Paul O'Neill's Keystone Habits from The Power of Habit
November 29, 2021In The Power of Habit - Why We Do What We Do in Life and Business, author Charles Duhigg devoted a chapter to Paul O'Nei...
Paul O'Neill on Creating an Injury-Free Workplace in Healthcare
November 29, 2021Thanks to my Value Capture colleague Vickie Pisowicz for pointing me to a video of some remarks made by the late Paul H....
Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
November 11, 2021A while back, I got an email from a Lean process improvement facilitator at a U.S. hospital. Her question was about the ...
“Applications of Lean Leadership Methods in Home-Based Care” - Highlights from the Webinar
October 27, 2021Recently, Value Capture hosted "Applications of Lean Leadership Methods in Home-Based Care," our webinar with Duke HomeC...
Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice
September 6, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #50 of Habitual Excell...
Work is Really Difficult for Nurses Right Now. We Can’t Just Return to the Old Normal.
August 26, 2021Despite the horrible darkness of COVID, it has shined a very bright light on the courage, dedication and loving care for...
Ken Segel on the Shingo Principle of "Create Value for the Customer"
August 23, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #49 of Habitual Excell...
Timothy Pehrson, President and CEO of INTEGRIS Health on Leading the Improvement Charge
July 26, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #47 of Habitual Excell...
Ken Segel on the Shingo Principle of "Create Constancy of Purpose"
July 12, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #46 of Habitual Excell...
Revisiting an Interview of Paul O'Neill, Sr. From 2011
June 28, 2021Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #45 of Habitual Excellence, p...