Safety (4)
Ken Segel Reflects on Paul O'Neill's Safety and Leadership Principles
December 6, 2021Paul O'Neill, Sr. (1935 - 2020) was an integral mentor and friend of everyone at Value Capture, and he continues to insp...
Paul O'Neill's Keystone Habits from The Power of Habit
November 29, 2021In The Power of Habit - Why We Do What We Do in Life and Business, author Charles Duhigg devoted a chapter to Paul O'Nei...
Paul O'Neill on Creating an Injury-Free Workplace in Healthcare
November 29, 2021Thanks to my Value Capture colleague Vickie Pisowicz for pointing me to a video of some remarks made by the late Paul H....
Should Daily Tiered Huddles Be Held Every Single Day in Healthcare Settings?
November 11, 2021A while back, I got an email from a Lean process improvement facilitator at a U.S. hospital. Her question was about the ...
“Applications of Lean Leadership Methods in Home-Based Care” - Highlights from the Webinar
October 27, 2021Recently, Value Capture hosted "Applications of Lean Leadership Methods in Home-Based Care," our webinar with Duke HomeC...
Leadership for Safety, Problem Solving, and Continuous Improvement at Duke HomeCare and Hospice
September 6, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #50 of Habitual Excell...
Work is Really Difficult for Nurses Right Now. We Can’t Just Return to the Old Normal.
August 26, 2021Despite the horrible darkness of COVID, it has shined a very bright light on the courage, dedication and loving care for...
Ken Segel on the Shingo Principle of "Create Value for the Customer"
August 23, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #49 of Habitual Excell...
Timothy Pehrson, President and CEO of INTEGRIS Health on Leading the Improvement Charge
July 26, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #47 of Habitual Excell...
Ken Segel on the Shingo Principle of "Create Constancy of Purpose"
July 12, 2021Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #46 of Habitual Excell...