Ken Segel on the Shingo Principle of "Create Value for the Customer"
Ken Segel on the Shingo Principle of "Create Value for the Customer"
August 23, 2021

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #49 of Habitual Excell...

Ken Segel on the Shingo Principle of "Create Constancy of Purpose"
Ken Segel on the Shingo Principle of "Create Constancy of Purpose"
July 12, 2021

Listen: Scroll down for a transcript, video, how to subscribe, and more Notes: Welcome to Episode #46 of Habitual Excell...

Revisiting an Interview of Paul O'Neill, Sr. From 2011
Revisiting an Interview of Paul O'Neill, Sr. From 2011
June 28, 2021

Listen: Scroll down for a transcript, how to subscribe, and more Notes: Welcome to Episode #45 of Habitual Excellence, p...

Transformational Leadership Cannot be Delegated
Transformational Leadership Cannot be Delegated
June 15, 2021

Leaders and employees throughout every healthcare organization know too well how precious time really is - and how often...

Healthcare Workplace Safety and the Biden Labor Department
Healthcare Workplace Safety and the Biden Labor Department
March 31, 2021

Why I am Happy with Biden’s Choice for Labor Secretary, Marty Walsh First, as a proud Boston native, I’m pleased to see ...

Kedar Mate and Patricia McGaffigan on Workforce Safety & Patient Safety
Kedar Mate and Patricia McGaffigan on Workforce Safety & Patient Safety
November 2, 2020

Listen: Scroll down for a transcript, how to subscribe, and more Welcome to Episode #26 of Habitual Excellence, presente...

Health Care Workers Protect Us. It’s Time to Protect Them.
Health Care Workers Protect Us. It’s Time to Protect Them.
June 19, 2020

Value Capture Managing Director Ken Segel and Catalysis Executive Chairman John Toussaint, MD co-authored this article, ...